HP Designjet Error Codes
The searchable error code library below will help you identify the error code on your printer and find the solution for your Designjet printer. Please don't hesitate to reach out to us if you have any issues.
| Error Code | Printer Family | Meaning | Open |
|---|---|---|---|
| 0045-0004-0086 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0004-0086 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates JDI MAC direction not configured or lost. The source places this code in the Formatter / E-box… | View fix |
| 0045-0008-0102 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0008-0102 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates JDI No mac address. The source places this code in the Formatter / E-box area. | View fix |
| 0045-0008-0140 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0008-0140 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Printer detects HDD as empty. The source places this code in the Formatter / E-box area. | View fix |
| 0045-0008-0143 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0008-0143 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates HDD (BIOS) Memory fail. The source places this code in the Formatter / E-box area. | View fix |
| 0045-0008-0174 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | For HP DesignJet T1600/T1700/T2600/Z6/Z9, error 0045-0008-0174 is associated with this condition: The printer has detected a problem with NVM configuration from the Hard Disk.… | View fix |
| 0045-0008-0180 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0008-0180 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates HDD Failed to mount rootfs. Printer does not detect a valid boot loader in the HDD. The… | View fix |
| 0045-0008-0181 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0008-0181 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates HDD Boot loader issue. Printer does not detect a valid boot loader in the HDD. The source… | View fix |
| 0045-0008-0182 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0008-0182 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates HDD Boot loader error. Printer does not detect a valid boot loader in the HDD. The source… | View fix |
| 0045-0008-0184 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0008-0184 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates HDD Failed to mount packages. Printer does not detect a valid boot loader in the HDD. The… | View fix |
| 0045-0060 | HP DesignJet T850 / T950 | Error 0045-0060 on HP DesignJet T850/T950 indicates Rewinder motor error. There may be a paper or carriage jam. Check and clear the paper path… | View fix |
| 0046-0000-0083 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | For HP DesignJet T1600/T1700/T2600/Z6/Z9, error 0046-0000-0083 is associated with this condition: The printer has detected that installed Printer ID PCA family configuration does not… | View fix |
| 0046-0000-0084 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | For HP DesignJet T1600/T1700/T2600/Z6/Z9, error 0046-0000-0084 is associated with this condition: The printer has detected that its Printer ID PCA has a serial number… | View fix |
| 0046-0000-0087 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0046-0000-0087 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Printer ID PCA Error configuring device with recovery file. file. The source places this code in the… | View fix |
| 0046-0000-0099 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | For HP DesignJet T1600/T1700/T2600/Z6/Z9, error 0046-0000-0099 is associated with this condition: The printer has detected a hardware problem with the Printer ID PCA. The… | View fix |
| 0060-0001-0159 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0060-0001-0159 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Rewinder motor servo shutdown. The source places this code in the Rewinder area. | View fix |
| 0060-0001-0160 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0060-0001-0160 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Rewinder motor direction test fail. The source places this code in the Rewinder area. | View fix |
| 0060-0001-0161 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0060-0001-0161 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Rewinder motor electrical fault. The source places this code in the Rewinder area. | View fix |
| 0060-0001-0162 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0060-0001-0162 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Rewinder motor electrical warm. The source places this code in the Rewinder area. | View fix |
| 0060-0001-0163 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0060-0001-0163 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Rewinder motor driver fault. The source places this code in the Rewinder area. | View fix |
| 0060-0001-0259 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0060-0001-0259 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Rewinder motor servo shutdown. The source places this code in the Rewinder area. | View fix |
| 0060-0001-0260 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0060-0001-0260 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Rewinder motor direction test fail. The source places this code in the Rewinder area. | View fix |
| 0060-0001-0261 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0060-0001-0261 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Rewinder motor electrical fault. The source places this code in the Rewinder area. | View fix |
| 0060-0001-0262 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0060-0001-0262 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Rewinder motor electrical warm. The source places this code in the Rewinder area. | View fix |
| 0060-0001-0263 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0060-0001-0263 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Rewinder motor driver fault. The source places this code in the Rewinder area. | View fix |
| 0065-0001-0001 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0001-0001 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates OPTO sensor has an electrical or mechanical issue that does not assure its functionality. The source places… | View fix |
| 0065-0001-0002 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0001-0002 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates OPTO sensor Presence check failure, initialization error. The source places this code in the Media Advance /… | View fix |
| 0065-0002-0008 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | For HP DesignJet T1600/T1700/T2600/Z6/Z9, error 0065-0002-0008 is associated with this condition: The printer has detected a jam that does not let Media motor performs… | View fix |
| 0065-0002-0009 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0002-0009 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Only in Auto-Diagnostic test. Try to move the Media motor, it does not move but the encoder… | View fix |
| 0065-0002-0059 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0002-0059 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The Media motor suddenly stops or fails while it is working. The source places this code in… | View fix |
| 0065-0002-0060 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0002-0060 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates During boot-up, the direction test for Media motor has failed. The source places this code in the… | View fix |
| 0065-0002-0061 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0002-0061 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Media motor electrical fault. The source places this code in the Media Advance / Carriage area. | View fix |
| 0065-0002-0062 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0002-0062 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The Media motor driver located in the Engine PCA has detected an over-temperature and it stops. The… | View fix |
| 0065-0002-0063 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0002-0063 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Motor driver not working as expected while Media motor is working. The source places this code in… | View fix |
| 0065-0003-0046 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0003-0046 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Only in Auto-Diagnostic test. At the end of the Media motor check, try to calibrate the analog… | View fix |
| 0065-0003-0047 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0003-0047 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Analog encoder PCA Zero calibration, zero not found, homing error. The source places this code in the… | View fix |
| 0065-0003-0074 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0003-0074 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates NVM backup read failure, can not be accessed or NVM default values found. This NVM is located… | View fix |
| 0065-0004-0059 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0004-0059 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The Pinch lifter motor suddenly stops or fails while it is working. The source places this code… | View fix |
| 0065-0004-0061 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0004-0061 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Pinch lifter motor electrical fault. The source places this code in the Media Advance / Carriage area. | View fix |
| 0065-0004-0062 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0004-0062 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The Pinch lifter motor driver located in the Engine PCA has detected an over-temperature and it stops.… | View fix |
| 0065-0004-0063 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0004-0063 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Motor driver not working as expected while Pinch lifter motor is working. The source places this code… | View fix |
| 0065-0005-0001 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0005-0001 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The Pinch lifter EOT sensor has an electrical or mechanical issue that does not assure its functionality.… | View fix |
| 0065-0005-0002 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0005-0002 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Pinch lifter EOT sensor Presence check failure, initialization error. The source places this code in the Media… | View fix |
| 0065-0006-0008 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | For HP DesignJet T1600/T1700/T2600/Z6/Z9, error 0065-0006-0008 is associated with this condition: The printer has detected a jam that does not let Media motor performs… | View fix |
| 0065-0006-0059 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0006-0059 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The Scan-axis motor suddenly stops or fails while it is working. The source places this code in… | View fix |
| 0065-0006-0060 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0006-0060 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates During boot-up, the direction test for Scan-axis motor has failed. The source places this code in the… | View fix |
| 0065-0006-0061 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0006-0061 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Scan-axis motor electrical fault. The source places this code in the Media Advance / Carriage area. | View fix |
| 0065-0006-0062 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0006-0062 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The Scan-axis motor driver located in the Engine PCA has detected an over-temperature and it stops. The… | View fix |
| 0065-0006-0063 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0006-0063 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Motor driver not working as expected while Scan-axis motor is working. The source places this code in… | View fix |
| 0065-0007-0017 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0007-0017 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates There is an electrical or mechanical issue with PRS solenoid that does not assure the carriage move… | View fix |
| 0065-0007-0080 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0007-0080 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The PRS solenoid has not moved while been activated. The source places this code in the Media… | View fix |
| 0065-0007-0081 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0007-0081 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The PRS solenoid has not moved after been deactivated. The source places this code in the Media… | View fix |
| 0065-0008-0059 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0008-0059 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The Starwheel motor suddenly stops or fails while it is working. The source places this code in… | View fix |
| 0065-0008-0060 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0008-0060 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates During boot-up, the direction test for Starwheel motor has failed. The source places this code in the… | View fix |
| 0065-0008-0061 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0008-0061 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Starwheel motor electrical fault. The source places this code in the Media Advance / Carriage area. | View fix |
| 0065-0008-0062 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0008-0062 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The Starwheel motor driver located in the Engine PCA has detected an over-temperature and it stops. The… | View fix |
| 0065-0008-0063 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0008-0063 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Motor driver not working as expected while Starwheel motor is working. The source places this code in… | View fix |
| 0065-0009-0001 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0009-0001 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The Starwheels EOT sensor has an electrical or mechanical issue that does not assure its functionality. The… | View fix |
| 0065-0009-0002 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0009-0002 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Starwheels EOT sensor Presence check failure, initialization error. The source places this code in the Media Advance… | View fix |
| 0065-0010-0059 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0010-0059 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The Overdrive motor suddenly stops or fails while it is working. The source places this code in… | View fix |
| 0065-0010-0060 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0010-0060 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates During boot-up, the direction test for Overdrive motor has failed. The source places this code in the… | View fix |
| 0065-0010-0061 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0010-0061 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Overdrive motor electrical fault. The source places this code in the Media Advance / Carriage area. | View fix |
| 0065-0010-0062 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0010-0062 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The Overdrive motor driver located in the Engine PCA has detected an over-temperature and it stops. The… | View fix |
| 0065-0010-0063 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0065-0010-0063 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Motor driver not working as expected while Overdrive motor is working. The source places this code in… | View fix |
| 0066-0001-0059 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0066-0001-0059 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The Cutter motor suddenly stops or fails while it is working. The source places this code in… | View fix |
| 0066-0001-0060 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0066-0001-0060 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates During boot-up, the direction test for Cutter motor has failed. The source places this code in the… | View fix |
| 0066-0001-0061 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0066-0001-0061 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Cutter motor electrical fault. The source places this code in the Cutter area. | View fix |
| 0066-0001-0062 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0066-0001-0062 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The Cutter motor driver located in the Engine PCA has detected an over-temperature and it stops. The… | View fix |
| 0066-0001-0063 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0066-0001-0063 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Motor driver not working as expected while Cutter motor is working. The source places this code in… | View fix |
| 0066-0003-0009 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | For HP DesignJet T1600/T1700/T2600/Z6/Z9, error 0066-0003-0009 is associated with this condition: The printer has detected that the cable from Cutter is not properly connected… | View fix |
| 0075-0001-0001 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0075-0001-0001 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The Full sensor has an electrical or mechanical issue that does not assure its functionality. The source… | View fix |
| 0075-0001-0002 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0075-0001-0002 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Stacker full sensor Presence check failure, initialization error. The source places this code in the Stacker /… | View fix |
| 0075-0002-0001 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0075-0002-0001 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The Jam sensor has an electrical or mechanical issue that does not assure its functionality. The source… | View fix |
| 0075-0002-0002 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0075-0002-0002 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Stacker jam sensor Presence check failure, initialization error. The source places this code in the Stacker /… | View fix |
| 0075-0003-0001 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0075-0003-0001 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The Output valve EOT sensor has an electrical or mechanical issue that does not assure its functionality.… | View fix |
| 0075-0003-0002 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0075-0003-0002 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Output valve EOT sensor Presence check failure, initialization error. The source places this code in the Stacker… | View fix |