HP Wide-Format Printer Troubleshooting
HP DesignJet T1600/T1700/T2600/Z6/Z9 Error 0066-0003-0009 – Cable Cutter to Mainboard PCA Connector/cable presence
Cable Cutter to Mainboard PCA Connector/cable presence
What error 0066-0003-0009 means
For HP DesignJet T1600/T1700/T2600/Z6/Z9, error 0066-0003-0009 is associated with this condition: The printer has detected that the cable from Cutter is not properly connected to Engine PCA. The source places this code in the Cutter area.
Start here
What you can check first
- Restart the device.
Diagnosis
Possible causes
- Cutter
When to call for service
If the error comes back
If error 0066-0003-0009 remains after the customer-level checks above, the supplied source directs the user to service or support. Send LCR the exact code and printer model so the service request can be triaged with the error information attached.
When you contact LCR, include the exact error code, printer model, what happened immediately before the error, and whether it returns after a restart.