HP Wide-Format Printer Troubleshooting
HP DesignJet T1600/T1700/T2600/Z6/Z9 Error 0075-0003-0002 – Output valve EOT sensor Presence check failure, initialization error
Output valve EOT sensor Presence check failure, initialization error
What error 0075-0003-0002 means
Error 0075-0003-0002 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Output valve EOT sensor Presence check failure, initialization error. The source places this code in the Stacker / Paper Output area.
Start here
What you can check first
- Restart the device.
Diagnosis
Possible causes
- utput valve EOT sensor
When to call for service
If the error comes back
If error 0075-0003-0002 remains after the customer-level checks above, the supplied source directs the user to service or support. Send LCR the exact code and printer model so the service request can be triaged with the error information attached.
When you contact LCR, include the exact error code, printer model, what happened immediately before the error, and whether it returns after a restart.