HP Wide-Format Printer Troubleshooting
HP DesignJet T1600/T1700/T2600/Z6/Z9 Error 0045-0008-0180 – HDD Failed to mount rootfs
HDD Failed to mount rootfs
Applicable models
T1600T1700T2600Z6Z9+Z6 ProZ9 Pro
What error 0045-0008-0180 means
Error 0045-0008-0180 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates HDD Failed to mount rootfs. Printer does not detect a valid boot loader in the HDD. The source places this code in the Formatter / E-box area.
Start here
What you can check first
- The supplied source does not document a customer-level corrective procedure for this exact code.
- Record error 0045-0008-0180 and the printer model before changing settings or replacing parts.
- If the printer remains in an error state, use the LCR service request so the exact code is included with the request.
Diagnosis
Possible causes
- HDD
When to call for service
If the error comes back
If error 0045-0008-0180 remains after the customer-level checks above, the supplied source directs the user to service or support. Send LCR the exact code and printer model so the service request can be triaged with the error information attached.
When you contact LCR, include the exact error code, printer model, what happened immediately before the error, and whether it returns after a restart.