HP Wide-Format Printer Troubleshooting
HP DesignJet T / Z Series Error Codes
Search by exact error code or system area, then open the matching record for customer-level troubleshooting and service guidance.
| Error Code | Printer Family | Meaning | Open |
|---|---|---|---|
| 01.0:YZ | HP DesignJet T / Z Series | Error 01.0:YZ on HP DesignJet T/Z indicates Communication with Main PCA failed. The source places this code in the Electronics / Main PCA area. | View fix |
| 01.1:YZ | HP DesignJet T / Z Series | For HP DesignJet T/Z, error 01.1:YZ is associated with this condition: Error in the Engine PCA. The source places this code in the Electronics… | View fix |
| 01.2:YZ | HP DesignJet T / Z Series | Error 01.2:YZ on HP DesignJet T/Z indicates Failure communicating with an Ink Supply. The source places this code in the Electronics / Main PCA… | View fix |
| 02.1:YZ | HP DesignJet T / Z Series | Error 02.1:YZ on HP DesignJet T/Z indicates Problem with the Carriage PCA. The source places this code in the Carriage / Carriage PCA area. | View fix |
| 03:YZ | HP DesignJet T / Z Series | Error 03:YZ on HP DesignJet T/Z indicates Problem with Power Supply Unit. The source places this code in the Power Supply area. | View fix |
| 03.0:10 | HP DesignJet T / Z Series | Error 03.0:10 on HP DesignJet T/Z indicates Battery of Real Time Clock has run down. The source places this code in the Power Supply… | View fix |
| 06:YZ | HP DesignJet T / Z Series | Error 06:YZ on HP DesignJet T/Z indicates Failure reading/writing NVM in Hard disk. The source places this code in the NVM / Hard Disk… | View fix |
| 07:10 | HP DesignJet T / Z Series | Error 07:10 on HP DesignJet T/Z indicates Interconnect Board or Power Cable has failed. The source places this code in the Interconnect / USB… | View fix |
| 07.01:11 | HP DesignJet T / Z Series | Error 07.01:11 on HP DesignJet T/Z indicates eDelSol3 ASIC not found or not responding. The source places this code in the Interconnect / USB… | View fix |
| 07.02:11 | HP DesignJet T / Z Series | Error 07.02:11 on HP DesignJet T/Z indicates USB cable not connected. The source places this code in the Interconnect / USB area. | View fix |
| 07.03:10 | HP DesignJet T / Z Series | Error 07.03:10 on HP DesignJet T/Z indicates USB Hub not found. The source places this code in the Interconnect / USB area. | View fix |
| 07.03:11 | HP DesignJet T / Z Series | Error 07.03:11 on HP DesignJet T/Z indicates USB Scanner connected to incorrect port. The source places this code in the Interconnect / USB area. | View fix |
| 08:04 | HP DesignJet T / Z Series | Error 08:04 on HP DesignJet T/Z indicates Touch Control Panel communication to the product functions at the initialisation, but during normal working is lost.… | View fix |
| 08:08 | HP DesignJet T / Z Series | Error 08:08 on HP DesignJet T/Z indicates A feature on the Touch Control Panel hangs or will not function (copy, scan etc.). The source… | View fix |
| 08:11 | HP DesignJet T / Z Series | Error 08:11 means the printer is not communicating with the Touch Control Panel. The customer-level action in the source is to recycle power and… | View fix |
| 08.01:11 | HP DesignJet T / Z Series | Error 08.01:11 on HP DesignJet T/Z indicates Touch Control Panel USB Cable fails. The source places this code in the Front Panel area. | View fix |
| 09:01 | HP DesignJet T / Z Series | Error 09:01 on HP DesignJet T/Z indicates Media jam in Scanner. The source places this code in the Scanner area. | View fix |
| 09:02 | HP DesignJet T / Z Series | Error 09:02 on HP DesignJet T/Z indicates Scanner not calibrated. The source places this code in the Scanner area. | View fix |
| 09:03 | HP DesignJet T / Z Series | Error 09:03 on HP DesignJet T/Z indicates File I/O Error. The source places this code in the Scanner area. | View fix |
| 09:04 | HP DesignJet T / Z Series | Error 09:04 on HP DesignJet T/Z indicates Contex Library failed to load. The source places this code in the Scanner area. | View fix |
| 09.01:10 | HP DesignJet T / Z Series | Error 09.01:10 on HP DesignJet T/Z indicates Scanner motor failure. The source places this code in the Scanner area. | View fix |
| 09.02:10 | HP DesignJet T / Z Series | Error 09.02:10 on HP DesignJet T/Z indicates CIS A Element failure. The source places this code in the Scanner area. | View fix |
| 09.03:10 | HP DesignJet T / Z Series | Error 09.03:10 on HP DesignJet T/Z indicates CIS B Element failure. The source places this code in the Scanner area. | View fix |
| 09.04:10 | HP DesignJet T / Z Series | Error 09.04:10 on HP DesignJet T/Z indicates CIS C Element failure. The source places this code in the Scanner area. | View fix |
| 09.05:10 | HP DesignJet T / Z Series | Error 09.05:10 on HP DesignJet T/Z indicates CIS D Element failure. The source places this code in the Scanner area. | View fix |
| 09.06:10 | HP DesignJet T / Z Series | Error 09.06:10 on HP DesignJet T/Z indicates CIS E Element failure. The source places this code in the Scanner area. | View fix |
| 09.08:11 | HP DesignJet T / Z Series | Error 09.08:11 on HP DesignJet T/Z indicates Power cable of Scanner failure. The source places this code in the Scanner area. | View fix |
| 09.09:11 | HP DesignJet T / Z Series | Error 09.09:11 on HP DesignJet T/Z indicates USB cable of Scanner failure. The source places this code in the Scanner area. | View fix |
| 09.10:04 | HP DesignJet T / Z Series | Error 09.10:04 on HP DesignJet T/Z indicates Scanner in safe mode. The source places this code in the Scanner area. | View fix |
| 09.10:10 | HP DesignJet T / Z Series | Error 09.10:10 on HP DesignJet T/Z indicates Scanner SCU failure. The source places this code in the Scanner area. | View fix |
| 11:YZ | HP DesignJet T / Z Series | Error 11:YZ on HP DesignJet T/Z indicates Trailing Cable does not seem to be detected. The source places this code in the Trailing Cable… | View fix |
| 21:YZ | HP DesignJet T / Z Series | Error 21:YZ on HP DesignJet T/Z indicates Failure moving Service Station. The source places this code in the Service Station area. | View fix |
| 21.1:YZ | HP DesignJet T / Z Series | Error 21.1:YZ on HP DesignJet T/Z indicates Failure moving the Primer Motor of the Service Station. The source places this code in the Service… | View fix |
| 21.2:YZ | HP DesignJet T / Z Series | Error 21.2:YZ on HP DesignJet T/Z indicates Failure testing the length of the Service Station path. The source places this code in the Service… | View fix |
| 22.0:YZ | HP DesignJet T / Z Series | Error 22.0:YZ on HP DesignJet T/Z indicates Left Ink Supply Error, module 0. The source places this code in the Ink Supply Station area. | View fix |
| 22.1:YZ | HP DesignJet T / Z Series | Error 22.1:YZ on HP DesignJet T/Z indicates Left Ink Supply Station error. The source places this code in the Ink Supply Station area. | View fix |
| 24:YZ | HP DesignJet T / Z Series | Error 24:YZ on HP DesignJet T/Z indicates Ink Setup failure. The source places this code in the Ink Setup area. | View fix |
| 26:01 | HP DesignJet T / Z Series | Error 26:01 on HP DesignJet T/Z indicates Ink supply error found during IDS diagnostic test. In the Touch Control Panel you will see letters… | View fix |
| 39.1:01 | HP DesignJet T / Z Series | Error 39.1:01 on HP DesignJet T/Z indicates Roll 1 switch failed (standby or resume). Roll 1 has been unloaded. The source places this code… | View fix |
| 39.2:01 | HP DesignJet T / Z Series | Error 39.2:01 on HP DesignJet T/Z indicates Roll 2 switch failed (standby or resume). Roll 2 has been unloaded. The source places this code… | View fix |
| 41:YZ | HP DesignJet T / Z Series | Error 41:YZ on HP DesignJet T/Z indicates Electrical fault or current limit in Media-Axis Motor. The source places this code in the Media Axis… | View fix |
| 42:YZ | HP DesignJet T / Z Series | Error 42:YZ on HP DesignJet T/Z indicates Electrical problem (fault, current limit, overheating) in Scan-Axis Motor. The source places this code in the Scan… | View fix |
| 45.1:YZ | HP DesignJet T / Z Series | Error 45.1:YZ on HP DesignJet T/Z indicates An error with the Rewinder 1 System (Upper Rewinder) has been detected. The source places this code… | View fix |
| 45.2:YZ | HP DesignJet T / Z Series | Error 45.2:YZ on HP DesignJet T/Z indicates An error with the Rewinder 2 System (Lower Rewinder) has been detected. The source places this code… | View fix |
| 47:YZ | HP DesignJet T / Z Series | Error 47:YZ on HP DesignJet T/Z indicates Star wheels motor error. The source places this code in the Starwheel area. | View fix |
| 48:YZ | HP DesignJet T / Z Series | Error 48:YZ on HP DesignJet T/Z indicates PPS system failure. The source places this code in the PPS System area. | View fix |
| 51:YZ | HP DesignJet T / Z Series | Error 51:YZ on HP DesignJet T/Z indicates Scanner Position Sensor failure. The source places this code in the Scanner Position Sensor area. | View fix |
| 52:10 | HP DesignJet T / Z Series | For HP DesignJet T/Z, error 52:10 is associated with this condition: The printer has detected a failure in the Drop Detector. The source places… | View fix |
| 55:YZ | HP DesignJet T / Z Series | Error 55:YZ on HP DesignJet T/Z indicates Problem with the Line Sensor (Tetris). The printer has detected a failure to access Line Sensor EEPROM).… | View fix |
| 56:YZ | HP DesignJet T / Z Series | Error 56:YZ on HP DesignJet T/Z indicates Drive Roller analog encoder homing (also known as "zero search") failed. The source places this code in… | View fix |
| 59.1:09 | HP DesignJet T / Z Series | Error 59.1:09 on HP DesignJet T/Z indicates Two electrical parts have been replaced at the same time. The source places this code in the… | View fix |
| 59.2:00 | HP DesignJet T / Z Series | Error 59.2:00 on HP DesignJet T/Z indicates An unsupported or used part has been installed. The source places this code in the Parts /… | View fix |
| 60.1:YZ | HP DesignJet T / Z Series | Error 60.1:YZ on HP DesignJet T/Z indicates Initialisation error. The source places this code in the Initialization area. | View fix |
| 60.2:YZ | HP DesignJet T / Z Series | Error 60.2:YZ on HP DesignJet T/Z indicates Initialisation error. The source places this code in the Initialization area. | View fix |
| 61:04.1 | HP DesignJet T / Z Series | Error 61:04.1 on HP DesignJet T/Z indicates The PostScript fonts seem to be missing. The source places this code in the Job / File… | View fix |
| 61:08.1 | HP DesignJet T / Z Series | Error 61:08.1 on HP DesignJet T/Z indicates The file cannot be printed because it is password protected. The source places this code in the… | View fix |
| 61:YZ | HP DesignJet T / Z Series | Error 61:YZ on HP DesignJet T/Z indicates The file format is incorrect or not supported for the current product configuration and the product cannot… | View fix |
| 63:01 | HP DesignJet T / Z Series | Error 63:01 on HP DesignJet T/Z indicates Cannot retrieve IP address. The source places this code in the Network area. | View fix |
| 63:YZ | HP DesignJet T / Z Series | Error 63:YZ on HP DesignJet T/Z indicates Input/Output problem through the network interface of the formatter. The source places this code in the Network… | View fix |
| 64:YZ | HP DesignJet T / Z Series | Error 64:YZ on HP DesignJet T/Z indicates Input/Output problem through the USB Port. The source places this code in the USB / External Disk… | View fix |
| 64.1:YZ | HP DesignJet T / Z Series | Error 64.1:YZ on HP DesignJet T/Z indicates The External Hard Disk accessory does not seem to be connected. The source places this code in… | View fix |
| 65:YZ | HP DesignJet T / Z Series | Error 65:YZ on HP DesignJet T/Z indicates Memory Driver Internal I/O error, I/O Socket Manager Internal I/O error, communications error. The source places this… | View fix |
| 68:YZ | HP DesignJet T / Z Series | Error 68:YZ on HP DesignJet T/Z indicates Loss of engine counters tracking. The source places this code in the Counters area. | View fix |
| 71:03 | HP DesignJet T / Z Series | Error 71:03 on HP DesignJet T/Z indicates Out of Memory. The source places this code in the Memory area. | View fix |
| 71:04 | HP DesignJet T / Z Series | Error 71:04 on HP DesignJet T/Z indicates Out of Memory. The source places this code in the Memory area. | View fix |
| 72.02:09 | HP DesignJet T / Z Series | Error 72.02:09 on HP DesignJet T/Z indicates Generic firmware Error. The source places this code in the Firmware / Calibration area. | View fix |
| 72.02:YZ | HP DesignJet T / Z Series | Error 72.02:YZ on HP DesignJet T/Z indicates A Service Callibration should be performed. The source places this code in the Firmware / Calibration area. | View fix |
| 74:YZ | HP DesignJet T / Z Series | For HP DesignJet T/Z, error 74:YZ is associated with this condition: Error uploading firmware update file. The source places this code in the Firmware… | View fix |
| 74.08:04 | HP DesignJet T / Z Series | Error 74.08:04 on HP DesignJet T/Z indicates Problem with the Firmware upgrade process. The source places this code in the Firmware / Paper Profiles… | View fix |
| 74.1:YZ | HP DesignJet T / Z Series | For HP DesignJet T/Z, error 74.1:YZ is associated with this condition: Error uploading paper profile update file. The source places this code in the… | View fix |
| 75.21:YZ | HP DesignJet T / Z Series | Error 75.21:YZ on HP DesignJet T/Z indicates The Spitoons (Left Spitton, Service Station) have reached 80% capacity. The source places this code in the… | View fix |
| 75.22:YZ | HP DesignJet T / Z Series | Error 75.22:YZ on HP DesignJet T/Z indicates The Spitoons (Left Spitton, Service Station) are full. The source places this code in the Maintenance /… | View fix |
| 76:YZ | HP DesignJet T / Z Series | Error 76:YZ on HP DesignJet T/Z indicates Hard Disk drive is full. The source places this code in the Hard Disk area. | View fix |
| 78:08 | HP DesignJet T / Z Series | Error 78:08 on HP DesignJet T/Z indicates The job received can not be printed without borders on this paper. The source places this code… | View fix |
| 78.1:YZ | HP DesignJet T / Z Series | Error 78.1:YZ on HP DesignJet T/Z indicates Media settings area missing in media settings file. The source places this code in the Media Settings… | View fix |