HP Wide-Format Printer Troubleshooting
HP DesignJet T/Z Error 52:10 – The printer has detected a failure in the Drop Detector
The printer has detected a failure in the Drop Detector.
Applicable models
T510T520T610T620T1100T1120T120T1200T1300T770T790T920 +19 more
What error 52:10 means
For HP DesignJet T/Z, error 52:10 is associated with this condition: The printer has detected a failure in the Drop Detector. The source places this code in the Drop Detector area.
Start here
What you can check first
- Try the following: Switch the Power OFF from the back of the Printer and disconnect the Power cord.
- Reconnect the power cord and power ON the Printer.
When to call for service
If the error comes back
If error 52:10 remains after the customer-level checks above, the supplied source directs the user to service or support. Send LCR the exact code and printer model so the service request can be triaged with the error information attached.
When you contact LCR, include the exact error code, printer model, what happened immediately before the error, and whether it returns after a restart.