HP Wide-Format Printer Troubleshooting
HP DesignJet T/Z Error 45.2:YZ – An error with the Rewinder 2 System (Lower Rewinder) has…
An error with the Rewinder 2 System (Lower Rewinder) has been detected.
Applicable models
T510T520T610T620T1100T1120T120T1200T1300T770T790T920 +19 more
What error 45.2:YZ means
Error 45.2:YZ on HP DesignJet T/Z indicates An error with the Rewinder 2 System (Lower Rewinder) has been detected. The source places this code in the Rewinder area.
Start here
What you can check first
- Switch the power off from the rear of the unit, disconnect the power cable.
- Remove the paper from Roll.
When to call for service
If the error comes back
If error 45.2:YZ remains after the customer-level checks above, the supplied source directs the user to service or support. Send LCR the exact code and printer model so the service request can be triaged with the error information attached.
When you contact LCR, include the exact error code, printer model, what happened immediately before the error, and whether it returns after a restart.