HP Wide-Format Printer Troubleshooting
HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 Error Codes
Search by exact error code or system area, then open the matching record for customer-level troubleshooting and service guidance.
| Error Code | Printer Family | Meaning | Open |
|---|---|---|---|
| 0001-0001-0003 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0001-0001-0003 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Engine PCAfirmware and hardware mismatch. Check that the firmware is up to date. The source places this… | View fix |
| 0001-0001-0004 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0001-0001-0004 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The Engine PCA cannot communicate with the Formatter PCA. If the issue is persistent, it indicates a… | View fix |
| 0001-0001-0010 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0001-0001-0010 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The firmwarehas detected an internal voltage in the Engine PCA outside of normal range. If the issue… | View fix |
| 0001-0001-0052 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | For HP DesignJet T1600/T1700/T2600/Z6/Z9, error 0001-0001-0052 is associated with this condition: The printer has detected that the power cable from the Engine PCA is… | View fix |
| 0001-0001-0053 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | For HP DesignJet T1600/T1700/T2600/Z6/Z9, error 0001-0001-0053 is associated with this condition: The printer has detected that the Engine PCA is not properly connected to… | View fix |
| 0001-0001-0095 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0001-0001-0095 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates 32V voltage out of specification in Engine PCA. The source places this code in the Engine /… | View fix |
| 0001-0002-0003 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0001-0002-0003 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Engine PCA firmware and hardware mismatch. Check that the firmware is up to date. The source places… | View fix |
| 0001-0002-0004 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0001-0002-0004 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The Engine PCA cannot communicate with the Formatter PCA. If the issue is persistent, it indicates a… | View fix |
| 0001-0002-0010 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0001-0002-0010 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The firmware has detected an internal voltage in the Engine PCA outside of normal range. If the… | View fix |
| 0001-0002-0052 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | For HP DesignJet T1600/T1700/T2600/Z6/Z9, error 0001-0002-0052 is associated with this condition: The printer has detected that the power cable from the Engine PCA is… | View fix |
| 0001-0002-0053 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | For HP DesignJet T1600/T1700/T2600/Z6/Z9, error 0001-0002-0053 is associated with this condition: The printer has detected that the Engine PCA is not properly connected to… | View fix |
| 0001-0002-0095 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0001-0002-0095 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates 32V voltage out of specti.cation in the Engine PCA. The source places this code in the Engine… | View fix |
| 0001-0006-0002 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0001-0006-0002 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates RFID PCA resence check failure, initialization error. The source places this code in the Engine / Power… | View fix |
| 0001-0006-0048 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | For HP DesignJet T1600/T1700/T2600/Z6/Z9, error 0001-0006-0048 is associated with this condition: The printer is not able to receive the expected data that has been… | View fix |
| 0001-0008-0002 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | For HP DesignJet T1600/T1700/T2600/Z6/Z9, error 0001-0008-0002 is associated with this condition: The printer has detected that the power cable from the Engine PCA is… | View fix |
| 0001-0008-0009 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | For HP DesignJet T1600/T1700/T2600/Z6/Z9, error 0001-0008-0009 is associated with this condition: The printer has detected that the data cable from the DC/DC Power Supply… | View fix |
| 0001-0008-0011 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0001-0008-0011 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates DC/DC power supply voltage too high. The source places this code in the Engine / Power Electronics… | View fix |
| 0001-0008-0012 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0001-0008-0012 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates 32 V voltage out of specification, undervoltage in DC/DC Power Supply PCA. The source places this code… | View fix |
| 0001-0008-0015 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | For HP DesignJet T1600/T1700/T2600/Z6/Z9, error 0001-0008-0015 is associated with this condition: The printer has detected that the electrical protection from the DC/DC Power Supply… | View fix |
| 0001-0008-0054 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0001-0008-0054 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Voltage out of specification, overvoltage or undervoltage in DC/DC power supply PCA. The source places this code… | View fix |
| 0001-0009-0080 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0001-0009-0080 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates E-box fan rotation fault. The source places this code in the Engine / Power Electronics area. | View fix |
| 0003-0009-0009 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | For HP DesignJet T1600/T1700/T2600/Z6/Z9, error 0003-0009-0009 is associated with this condition: The printer has detected that the cable from the Power Supply is not… | View fix |
| 0003-0009-0080 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0003-0009-0080 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates PSU Fan rotation fault. The source places this code in the Power Supply area. | View fix |
| 0021-0001-0001 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0021-0001-0001 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Drop detector sensor motor malfunction, error status or state. The source places this code in the Service… | View fix |
| 0021-0001-0010 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0021-0001-0010 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The firmware has detected an internal voltage in Drop detector outside of normal range. If the issue… | View fix |
| 0021-0001-0080 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0021-0001-0080 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The Drop detector sensor has detected particles, such as fibers, hair or paper pieces, blocking the sensor… | View fix |
| 0021-0002-0001 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0021-0002-0001 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates There is an issue with Service Station motor that does not assure its functionality. The source places… | View fix |
| 0021-0002-0017 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0021-0002-0017 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates There is an electrical or mechanical issue with Service Station motor that does not assure the motor… | View fix |
| 0021-0002-0065 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0021-0002-0065 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates There is a movement issue with the Service Station motor that does not assure its functionality. The… | View fix |
| 0021-0003-0161 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0021-0003-0161 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Primer valve electrical fault. The source places this code in the Service Station area. | View fix |
| 0021-0003-0162 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0021-0003-0162 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The Primer valve Y driver located in the Engine PCA has detected an over-temperature and it stops.… | View fix |
| 0021-0003-0163 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0021-0003-0163 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Motor driver not working as expected while Primer valve Y is working. The source places this code… | View fix |
| 0021-0003-0261 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0021-0003-0261 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Primer valve electrical fault. The source places this code in the Service Station area. | View fix |
| 0021-0003-0262 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0021-0003-0262 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The Primer valve Y driver located in the Engine PCA has detected an over-temperature and it stops.… | View fix |
| 0021-0003-0263 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0021-0003-0263 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Motor driver not working as expected while Primer valve Y is working. The source places this code… | View fix |
| 0021-0004-0161 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0021-0004-0161 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Primer pump electrical fault. The source places this code in the Service Station area. | View fix |
| 0021-0004-0162 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0021-0004-0162 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Primer pump electrical warm. The source places this code in the Service Station area. | View fix |
| 0021-0004-0163 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0021-0004-0163 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Primer pump driver fault. The source places this code in the Service Station area. | View fix |
| 0021-0004-0262 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0021-0004-0262 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Primer pump electrical warm. The source places this code in the Service Station area. | View fix |
| 0021-0004-0263 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0021-0004-0263 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Primer pump driver fault. The source places this code in the Service Station area. | View fix |
| 0021-0005-0009 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | For HP DesignJet T1600/T1700/T2600/Z6/Z9, error 0021-0005-0009 is associated with this condition: The printer has detected that the cable from Service Station is not properly… | View fix |
| 0022-0104-0005 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0022-0104-0005 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates 0022-0X04-0005 (X may be in the range 1–2). The source places this code in the Ink Supply… | View fix |
| 0022-0104-0061 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0022-0104-0061 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates ISS motor electrical fault. The source places this code in the Ink Supply Station area. | View fix |
| 0022-0104-0062 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0022-0104-0062 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates ISS motor electrical warm. The source places this code in the Ink Supply Station area. | View fix |
| 0022-0104-0063 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0022-0104-0063 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates ISS motor driver fault. The source places this code in the Ink Supply Station area. | View fix |
| 0022-0204-0005 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0022-0204-0005 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates 0022-0X04-0005 (X may be in the range 1–2). The source places this code in the Ink Supply… | View fix |
| 0022-0204-0061 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0022-0204-0061 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates ISS motor electrical fault. The source places this code in the Ink Supply Station area. | View fix |
| 0022-0204-0062 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0022-0204-0062 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates ISS motor electrical warm. The source places this code in the Ink Supply Station area. | View fix |
| 0022-0204-0063 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0022-0204-0063 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates ISS motor driver fault. The source places this code in the Ink Supply Station area. | View fix |
| 0045-0002-0001 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0002-0001 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The Formatter is malfunctioning. It is possible that Data in the NVRAM is corrupted or invalid. The… | View fix |
| 0045-0002-0003 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0002-0003 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The firmware has detected an unsupported Formatter PCA version. The source places this code in the Formatter… | View fix |
| 0045-0002-0021 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0002-0021 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The temperature of the Formatter is beyond maximum margin. The source places this code in the Formatter… | View fix |
| 0045-0002-0040 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0002-0040 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates To keep the date and time correct when the printer is not plugged there is a 3.3… | View fix |
| 0045-0002-0067 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0002-0067 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The firmware has detected an unsupported Formatter's internal FW version. The source places this code in the… | View fix |
| 0045-0002-0069 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0002-0069 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates The firmware has detected a Formatter's internal firmware issue. The source places this code in the Formatter… | View fix |
| 0045-0002-0078 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0002-0078 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Formatter PCA Update needed. The source places this code in the Formatter / E-box area. | View fix |
| 0045-0002-0089 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0002-0089 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates HDD Wrong model/mismatch. Printer detects a non valid HDD version or bad partitioned HDD. The source places… | View fix |
| 0045-0004-0001 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0004-0001 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates JDI Malfunction, error status or state. The source places this code in the Formatter / E-box area. | View fix |
| 0045-0004-0002 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0004-0002 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates JDI Presence check failure, initialization error. The source places this code in the Formatter / E-box area. | View fix |
| 0045-0004-0043 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0004-0043 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates JDI Memory fail. The source places this code in the Formatter / E-box area. | View fix |
| 0045-0004-0086 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0004-0086 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates JDI MAC direction not configured or lost. The source places this code in the Formatter / E-box… | View fix |
| 0045-0008-0102 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0008-0102 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates JDI No mac address. The source places this code in the Formatter / E-box area. | View fix |
| 0045-0008-0140 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0008-0140 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Printer detects HDD as empty. The source places this code in the Formatter / E-box area. | View fix |
| 0045-0008-0143 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0008-0143 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates HDD (BIOS) Memory fail. The source places this code in the Formatter / E-box area. | View fix |
| 0045-0008-0174 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | For HP DesignJet T1600/T1700/T2600/Z6/Z9, error 0045-0008-0174 is associated with this condition: The printer has detected a problem with NVM configuration from the Hard Disk.… | View fix |
| 0045-0008-0180 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0008-0180 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates HDD Failed to mount rootfs. Printer does not detect a valid boot loader in the HDD. The… | View fix |
| 0045-0008-0181 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0008-0181 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates HDD Boot loader issue. Printer does not detect a valid boot loader in the HDD. The source… | View fix |
| 0045-0008-0182 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0008-0182 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates HDD Boot loader error. Printer does not detect a valid boot loader in the HDD. The source… | View fix |
| 0045-0008-0184 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0045-0008-0184 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates HDD Failed to mount packages. Printer does not detect a valid boot loader in the HDD. The… | View fix |
| 0046-0000-0083 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | For HP DesignJet T1600/T1700/T2600/Z6/Z9, error 0046-0000-0083 is associated with this condition: The printer has detected that installed Printer ID PCA family configuration does not… | View fix |
| 0046-0000-0084 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | For HP DesignJet T1600/T1700/T2600/Z6/Z9, error 0046-0000-0084 is associated with this condition: The printer has detected that its Printer ID PCA has a serial number… | View fix |
| 0046-0000-0087 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0046-0000-0087 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Printer ID PCA Error configuring device with recovery file. file. The source places this code in the… | View fix |
| 0046-0000-0099 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | For HP DesignJet T1600/T1700/T2600/Z6/Z9, error 0046-0000-0099 is associated with this condition: The printer has detected a hardware problem with the Printer ID PCA. The… | View fix |
| 0060-0001-0159 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0060-0001-0159 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Rewinder motor servo shutdown. The source places this code in the Rewinder area. | View fix |
| 0060-0001-0160 | HP DesignJet T1600 / T1700 / T2600 / Z6 / Z9 | Error 0060-0001-0160 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates Rewinder motor direction test fail. The source places this code in the Rewinder area. | View fix |