HP Wide-Format Printer Troubleshooting
HP DesignJet T1600/T1700/T2600/Z6/Z9 Error 0001-0002-0095 – Engine PCA 32 V check
Engine PCA 32 V check
Applicable models
T1600T1700T2600Z6Z9+Z6 ProZ9 Pro
What error 0001-0002-0095 means
Error 0001-0002-0095 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates 32V voltage out of specti.cation in the Engine PCA. The source places this code in the Engine / Power Electronics area.
Printer display messageA system error occurred. Restart the device. If the problem persists, contact your support representative. Engine PCA 32 V check.
Start here
What you can check first
- Restart the device.
Diagnosis
Possible causes
- DC/DC power supply PCA
- Engine PCA
When to call for service
If the error comes back
If error 0001-0002-0095 remains after the customer-level checks above, the supplied source directs the user to service or support. Send LCR the exact code and printer model so the service request can be triaged with the error information attached.
When you contact LCR, include the exact error code, printer model, what happened immediately before the error, and whether it returns after a restart.