HP Wide-Format Printer Troubleshooting
HP DesignJet T1600/T1700/T2600/Z6/Z9 Error 0045-0002-0040 – Formatter PCA Low Battery
Formatter PCA Low Battery
What error 0045-0002-0040 means
Error 0045-0002-0040 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates To keep the date and time correct when the printer is not plugged there is a 3.3 V battery in Formatter. If the printer is left for too long without being connected to power this battery will eventually discharge. This SE is to notify the user to replace the battery, but the printer may continue to work perfectly. The source places this code in the Formatter / E-box area.
Start here
What you can check first
- Tap OK to continue or restart the device.
Diagnosis
Possible causes
- RTC battery
When to call for service
If the error comes back
If error 0045-0002-0040 remains after the customer-level checks above, the supplied source directs the user to service or support. Send LCR the exact code and printer model so the service request can be triaged with the error information attached.
When you contact LCR, include the exact error code, printer model, what happened immediately before the error, and whether it returns after a restart.