HP Wide-Format Printer Troubleshooting
HP DesignJet 500/510/800 Error 61:05 – Error Processing Job
Error Processing Job.
Applicable models
HP DesignJet 500510800
What error 61:05 means
Error 61:05 is a job-processing error. In the source material it applies to DesignJet 800 models, and to DesignJet 500 models equipped with an HP-GL/2 card, while processing PostScript or HP-GL/2 files.
Start here
What you can check first
- Turn the printer off and wait a few minutes.
- Turn the printer back on and resend the file that triggered the error.
- If 61:05 returns, generate or export the file again and resend it to the printer.
Diagnosis
Possible causes
- A PostScript or HP-GL/2 job that the printer cannot process successfully.
When to call for service
If the error comes back
If the printer continues to show 61:05 after a restart and a newly generated file is resent, the source recommends service.
When you contact LCR, include the exact error code, printer model, what happened immediately before the error, and whether it returns after a restart.