HP Wide-Format Printer Troubleshooting
HP DesignJet 500/510/800 Error 11:11 – Trailing Cable is badly connected
Trailing Cable is badly connected.
Applicable models
HP DesignJet 500510800
What error 11:11 means
Error 11:11 means the trailing cable is not connected correctly. The source classifies this as a service issue rather than providing a customer repair procedure.
Start here
What you can check first
- No customer-level corrective procedure is provided in the current source record for error 11:11.
Diagnosis
Possible causes
- Trailing cable badly connected.
When to call for service
If the error comes back
The source recommends service for this trailing-cable condition.
When you contact LCR, include the exact error code, printer model, what happened immediately before the error, and whether it returns after a restart.