HP PageWide Error Codes
PageWide printer error codes are a list of the most common errors that can occur with a PageWide printer. These errors are usually displayed on the printer's control panel and can be used to troubleshoot any issues that might occur. Search the error code library below and reach out to us if you have any further questions.
| Error Code | Printer Family | Meaning | Open |
|---|---|---|---|
| 0010-0009-0161 | HP DesignJet XL 3600 / PageWide XL | Error 0010-0009-0161 on HP PageWide XL / DesignJet XL 3600 indicates Spittoon motor X – Electrical fault. The source places this code in the… | View fix |
| 0010-0009-0217 | HP DesignJet XL 3600 / PageWide XL | Error 0010-0009-0217 on HP PageWide XL / DesignJet XL 3600 indicates Spittoon motor X – Movement blocked. The source places this code in the… | View fix |
| 0010-0009-0259 | HP DesignJet XL 3600 / PageWide XL | Error 0010-0009-0259 on HP PageWide XL / DesignJet XL 3600 indicates Spittoon motor X – Servo shutdown. The source places this code in the… | View fix |
| 0010-0009-0260 | HP DesignJet XL 3600 / PageWide XL | Error 0010-0009-0260 on HP PageWide XL / DesignJet XL 3600 indicates Spittoon motor X – Direction test. The source places this code in the… | View fix |
| 0010-0009-0261 | HP DesignJet XL 3600 / PageWide XL | Error 0010-0009-0261 on HP PageWide XL / DesignJet XL 3600 indicates Spittoon motor X – Electrical fault. The source places this code in the… | View fix |
| 0010-0009-0X17 | HP DesignJet XL 3600 / PageWide XL | Error 0010-0009-0X17 on HP PageWide XL / DesignJet XL 3600 indicates Spittoon motor X – Movement blocked. The source places this code in the… | View fix |
| 0010-0009-0X59 | HP DesignJet XL 3600 / PageWide XL | Error 0010-0009-0X59 on HP PageWide XL / DesignJet XL 3600 indicates Spittoon motor X – Servo shutdown. The source places this code in the… | View fix |
| 0010-0009-0X60 | HP DesignJet XL 3600 / PageWide XL | Error 0010-0009-0X60 on HP PageWide XL / DesignJet XL 3600 indicates Spittoon motor X – Direction test. The source places this code in the… | View fix |
| 0010-0009-0X61 | HP DesignJet XL 3600 / PageWide XL | Error 0010-0009-0X61 on HP PageWide XL / DesignJet XL 3600 indicates Spittoon motor X – Electrical fault. The source places this code in the… | View fix |
| 0010-0010-0017 | HP DesignJet XL 3600 / PageWide XL | Error 0010-0010-0017 on HP PageWide XL / DesignJet XL 3600 indicates Spittoon-belt motor/encoder – Movement blocked. The source places this code in the Waste… | View fix |
| 0010-0010-0059 | HP DesignJet XL 3600 / PageWide XL | Error 0010-0010-0059 on HP PageWide XL / DesignJet XL 3600 indicates Spittoon-belt motor/encoder – Servo shutdown. The source places this code in the Waste… | View fix |
| 0010-0010-0060 | HP DesignJet XL 3600 / PageWide XL | Error 0010-0010-0060 on HP PageWide XL / DesignJet XL 3600 indicates Spittoon-belt motor/encoder – Direction test. The source places this code in the Waste… | View fix |
| 0010-0010-0061 | HP DesignJet XL 3600 / PageWide XL | Error 0010-0010-0061 on HP PageWide XL / DesignJet XL 3600 indicates Spittoon-belt motor/encoder – Electrical fault. The source places this code in the Waste… | View fix |
| 0010-0012-0002 | HP DesignJet XL 3600 / PageWide XL | Error 0010-0012-0002 on HP PageWide XL / DesignJet XL 3600 indicates Waste PCA – Presence. The source places this code in the Waste Management… | View fix |
| 0010-0012-0013 | HP DesignJet XL 3600 / PageWide XL | Error 0010-0012-0013 on HP PageWide XL / DesignJet XL 3600 indicates Waste PCA – Voltage zero or short-circuited. The source places this code in… | View fix |
| 0010-0013-0002 | HP DesignJet XL 3600 / PageWide XL | Error 0010-0013-0002 on HP PageWide XL / DesignJet XL 3600 indicates 0010-0013-0002. The source places this code in the Waste Management area. | View fix |
| 0010-0013-0013 | HP DesignJet XL 3600 / PageWide XL | Error 0010-0013-0013 on HP PageWide XL / DesignJet XL 3600 indicates Waste level line – Voltage zero or short-circuited. The source places this code… | View fix |
| 0010-0014-0147 | HP DesignJet XL 3600 / PageWide XL | Error 0010-0014-0147 on HP PageWide XL / DesignJet XL 3600 indicates Spittoon beam sensor X – Sensor issue. The source places this code in… | View fix |
| 0010-0014-0247 | HP DesignJet XL 3600 / PageWide XL | Error 0010-0014-0247 on HP PageWide XL / DesignJet XL 3600 indicates Spittoon beam sensor X – Sensor issue. The source places this code in… | View fix |
| 0010-0014-0X47 | HP DesignJet XL 3600 / PageWide XL | Error 0010-0014-0X47 on HP PageWide XL / DesignJet XL 3600 indicates Spittoon beam sensor X – Sensor issue. The source places this code in… | View fix |
| 0010-0016-0002 | HP DesignJet XL 3600 / PageWide XL | Error 0010-0016-0002 on HP PageWide XL / DesignJet XL 3600 indicates Waste diverter floodsensor – Presence. The source places this code in the Waste… | View fix |
| 0010-0016-0042 | HP DesignJet XL 3600 / PageWide XL | Error 0010-0016-0042 on HP PageWide XL / DesignJet XL 3600 indicates Ink detected in waste diverter. The source places this code in the Waste… | View fix |
| 0012-0001-0047 | HP DesignJet XL 3600 / PageWide XL | Error 0012-0001-0047 on HP PageWide XL / DesignJet XL 3600 indicates Capping home sensor – Sensor issue. The source places this code in the… | View fix |
| 0012-0002-0017 | HP DesignJet XL 3600 / PageWide XL | Error 0012-0002-0017 on HP PageWide XL / DesignJet XL 3600 indicates Capping motor/encoder – Movement blocked. The source places this code in the Capping… | View fix |
| 0012-0002-0060 | HP DesignJet XL 3600 / PageWide XL | Error 0012-0002-0060 on HP PageWide XL / DesignJet XL 3600 indicates Capping motor/encoder – Direction test. The source places this code in the Capping… | View fix |
| 0012-0002-0061 | HP DesignJet XL 3600 / PageWide XL | Error 0012-0002-0061 on HP PageWide XL / DesignJet XL 3600 indicates Capping motor/encoder – Electrical fault. The source places this code in the Capping… | View fix |
| 0012-0002-0063 | HP DesignJet XL 3600 / PageWide XL | Error 0012-0002-0063 on HP PageWide XL / DesignJet XL 3600 indicates Capping motor/encoder – Driver fault. The source places this code in the Capping… | View fix |
| 0020-0001-0018 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0001-0018 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y switches – Discrepancy. The source places this code in the Drawer… | View fix |
| 0020-0101-0001 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0101-0001 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y Closed but doing action that requires it opened. The source places… | View fix |
| 0020-0101-0009 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0101-0009 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y Switch – Connector / cable issue. The source places this code… | View fix |
| 0020-0101-0018 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0101-0018 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y switches – Discrepancy. The source places this code in the Drawer… | View fix |
| 0020-0102-0001 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0102-0001 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y cutter – Malfunction. The source places this code in the Drawer… | View fix |
| 0020-0102-0059 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0102-0059 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y cutter – Motor malfunction. The source places this code in the… | View fix |
| 0020-0102-0060 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0102-0060 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y cutter – Direction test. The source places this code in the… | View fix |
| 0020-0102-0061 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0102-0061 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y cutter – Electrical fault. The source places this code in the… | View fix |
| 0020-0102-0063 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0102-0063 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y cutter – Driver fault. The source places this code in the… | View fix |
| 0020-0104-0159 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0104-0159 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y roll feed X motor – Malfunction. The source places this code… | View fix |
| 0020-0104-0160 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0104-0160 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y roll feed X motor – Direction test. The source places this… | View fix |
| 0020-0104-0161 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0104-0161 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y roll feed X motor – Electrical fault. The source places this… | View fix |
| 0020-0104-0163 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0104-0163 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y roll feed X motor – Driver fault. The source places this… | View fix |
| 0020-0104-0198 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0104-0198 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y roll feed X motor – Free encoder direction test. The source… | View fix |
| 0020-0104-0259 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0104-0259 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y roll feed X motor – Malfunction. The source places this code… | View fix |
| 0020-0104-0260 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0104-0260 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y roll feed X motor – Direction test. The source places this… | View fix |
| 0020-0104-0261 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0104-0261 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y roll feed X motor – Electrical fault. The source places this… | View fix |
| 0020-0104-0263 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0104-0263 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y roll feed X motor – Driver fault. The source places this… | View fix |
| 0020-0104-0298 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0104-0298 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y roll feed X motor – Free encoder direction test. The source… | View fix |
| 0020-0105-0002 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0105-0002 on HP PageWide XL / DesignJet XL 3600 indicates Drawer PCA Y – Presence. The source places this code in the Drawer… | View fix |
| 0020-0105-0003 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0105-0003 on HP PageWide XL / DesignJet XL 3600 indicates Drawer PCA Y – Firmware/hardware mismatch. The source places this code in the… | View fix |
| 0020-0105-0004 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0105-0004 on HP PageWide XL / DesignJet XL 3600 indicates Drawer PCA Y – Comms issue. The source places this code in the… | View fix |
| 0020-0105-0054 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0105-0054 on HP PageWide XL / DesignJet XL 3600 indicates Drawer PCA Y – Voltage failure. The source places this code in the… | View fix |
| 0020-0105-0068 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0105-0068 on HP PageWide XL / DesignJet XL 3600 indicates Drawer PCA Y – Invalid boot loader version. The source places this code… | View fix |
| 0020-0105-0069 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0105-0069 on HP PageWide XL / DesignJet XL 3600 indicates Drawer PCA Y – Execution error. The source places this code in the… | View fix |
| 0020-0105-0074 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0105-0074 on HP PageWide XL / DesignJet XL 3600 indicates Drawer PCA Y – NVM issue read failure. The source places this code… | View fix |
| 0020-0105-0080 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0105-0080 on HP PageWide XL / DesignJet XL 3600 indicates Drawer PCA Y – Wrong ID. The source places this code in the… | View fix |
| 0020-0106-0159 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0106-0159 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y roll rewinder X motor – Malfunction. The source places this code… | View fix |
| 0020-0106-0160 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0106-0160 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y roll rewinder X motor – Direction test. The source places this… | View fix |
| 0020-0106-0161 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0106-0161 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y roll rewinder X motor – Electrical fault. The source places this… | View fix |
| 0020-0106-0163 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0106-0163 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y roll rewinder X motor – Driver fault. The source places this… | View fix |
| 0020-0106-0199 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0106-0199 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y roll rewinder X motor – Current sensor error. The source places… | View fix |
| 0020-0106-0259 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0106-0259 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y roll rewinder X motor – Malfunction. The source places this code… | View fix |
| 0020-0106-0260 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0106-0260 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y roll rewinder X motor – Direction test. The source places this… | View fix |
| 0020-0106-0261 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0106-0261 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y roll rewinder X motor – Electrical fault. The source places this… | View fix |
| 0020-0106-0263 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0106-0263 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y roll rewinder X motor – Driver fault. The source places this… | View fix |
| 0020-0106-0299 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0106-0299 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y roll rewinder X motor – Current sensor error. The source places… | View fix |
| 0020-0107-0053 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0107-0053 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y LED board – Data cable not detected. The source places this… | View fix |
| 0020-0108-0053 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0108-0053 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y button board – Data cable error. The source places this code… | View fix |
| 0020-0109-0018 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0109-0018 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y jam cover – Open while in use. The source places this… | View fix |
| 0020-0109-0081 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0109-0081 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y - Drawer jam cover switches reporting differentstatus in both sides. The… | View fix |
| 0020-0109-0101 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0109-0101 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y jam cover – Switch discrepancy. The source places this code in… | View fix |
| 0020-0109-0109 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0109-0109 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y jam cover – Switch X discrepancy. The source places this code… | View fix |
| 0020-0109-0201 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0109-0201 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y jam cover – Switch discrepancy. The source places this code in… | View fix |
| 0020-0109-0209 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0109-0209 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y jam cover – Switch X discrepancy. The source places this code… | View fix |
| 0020-0201-0001 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0201-0001 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y Closed but doing action that requires it opened. The source places… | View fix |
| 0020-0201-0009 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0201-0009 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y Switch – Connector / cable issue. The source places this code… | View fix |
| 0020-0201-0018 | HP DesignJet XL 3600 / PageWide XL | Error 0020-0201-0018 on HP PageWide XL / DesignJet XL 3600 indicates Drawer Y switches – Discrepancy. The source places this code in the Drawer… | View fix |