HP PageWide Error Codes
PageWide printer error codes are a list of the most common errors that can occur with a PageWide printer. These errors are usually displayed on the printer's control panel and can be used to troubleshoot any issues that might occur. Search the error code library below and reach out to us if you have any further questions.
| Error Code | Printer Family | Meaning | Open |
|---|---|---|---|
| 0070-0002-0009 | HP DesignJet XL 3600 / PageWide XL | Error 0070-0002-0009 on HP PageWide XL / DesignJet XL 3600 indicates Diverter motor – Connector / cable issue. The source places this code in… | View fix |
| 0070-0002-0059 | HP DesignJet XL 3600 / PageWide XL | Error 0070-0002-0059 on HP PageWide XL / DesignJet XL 3600 indicates Diverter motor – Servo shutdown. The source places this code in the Paper… | View fix |
| 0070-0002-0060 | HP DesignJet XL 3600 / PageWide XL | Error 0070-0002-0060 on HP PageWide XL / DesignJet XL 3600 indicates Diverter motor – Direction test. The source places this code in the Paper… | View fix |
| 0070-0002-0061 | HP DesignJet XL 3600 / PageWide XL | Error 0070-0002-0061 on HP PageWide XL / DesignJet XL 3600 indicates Diverter motor – Electrical fault. The source places this code in the Paper… | View fix |
| 0070-0002-0063 | HP DesignJet XL 3600 / PageWide XL | Error 0070-0002-0063 on HP PageWide XL / DesignJet XL 3600 indicates Diverter motor – Driver fault. The source places this code in the Paper… | View fix |
| 0070-0002-0080 | HP DesignJet XL 3600 / PageWide XL | Error 0070-0002-0080 on HP PageWide XL / DesignJet XL 3600 indicates Top stacker physical detection failure. The source places this code in the Paper… | View fix |
| 0070-0003-0009 | HP DesignJet XL 3600 / PageWide XL | Error 0070-0003-0009 on HP PageWide XL / DesignJet XL 3600 indicates Pinch motor – Connector / cable issue. The source places this code in… | View fix |
| 0070-0003-0059 | HP DesignJet XL 3600 / PageWide XL | Error 0070-0003-0059 on HP PageWide XL / DesignJet XL 3600 indicates Pinch motor – Malfunction. The source places this code in the Paper Output… | View fix |
| 0070-0003-0060 | HP DesignJet XL 3600 / PageWide XL | Error 0070-0003-0060 on HP PageWide XL / DesignJet XL 3600 indicates Pinch motor – Direction test. The source places this code in the Paper… | View fix |
| 0070-0003-0061 | HP DesignJet XL 3600 / PageWide XL | Error 0070-0003-0061 on HP PageWide XL / DesignJet XL 3600 indicates Pinch motor – Electrical fault. The source places this code in the Paper… | View fix |
| 0070-0003-0063 | HP DesignJet XL 3600 / PageWide XL | Error 0070-0003-0063 on HP PageWide XL / DesignJet XL 3600 indicates Pinch motor – Driver fault. The source places this code in the Paper… | View fix |
| 0070-0004-0009 | HP DesignJet XL 3600 / PageWide XL | Error 0070-0004-0009 on HP PageWide XL / DesignJet XL 3600 indicates Media output jam sensor– Connector/cable issue. The source places this code in the… | View fix |
| 0070-0005-0009 | HP DesignJet XL 3600 / PageWide XL | Error 0070-0005-0009 on HP PageWide XL / DesignJet XL 3600 indicates Paper output HI sensors – Connector/cable issue. The source places this code in… | View fix |
| 0070-0006-0013 | HP DesignJet XL 3600 / PageWide XL | Error 0070-0006-0013 on HP PageWide XL / DesignJet XL 3600 indicates Paper output HI-LO sensor – Voltage zero or short-circuited. The source places this… | View fix |
| 0070-0007-0013 | HP DesignJet XL 3600 / PageWide XL | Error 0070-0007-0013 on HP PageWide XL / DesignJet XL 3600 indicates Diverter / pinch encoder – Voltage zero or short-circuited. The source places this… | View fix |
| 0080-0001-0002 | HP DesignJet XL 3600 / PageWide XL | Error 0080-0001-0002 on HP PageWide XL / DesignJet XL 3600 indicates Front panel – Presence. The source places this code in the User Interface… | View fix |
| 0080-0002-0002 | HP DesignJet XL 3600 / PageWide XL | Error 0080-0002-0002 on HP PageWide XL / DesignJet XL 3600 indicates Semaphore – Presence. The source places this code in the User Interface (Front… | View fix |
| 0080-0003-0009 | HP DesignJet XL 3600 / PageWide XL | Error 0080-0003-0009 on HP PageWide XL / DesignJet XL 3600 indicates Top cover – Switches inconsistent state. The source places this code in the… | View fix |
| 0080-0003-0018 | HP DesignJet XL 3600 / PageWide XL | Error 0080-0003-0018 on HP PageWide XL / DesignJet XL 3600 indicates Top cover – Cover open while printing. The source places this code in… | View fix |
| 0080-0004-0009 | HP DesignJet XL 3600 / PageWide XL | Error 0080-0004-0009 on HP PageWide XL / DesignJet XL 3600 indicates Front cover – Switches inconsistent state. The source places this code in the… | View fix |
| 0080-0004-0018 | HP DesignJet XL 3600 / PageWide XL | Error 0080-0004-0018 on HP PageWide XL / DesignJet XL 3600 indicates Front cover – Cover open while printing. The source places this code in… | View fix |
| 0080-0005-0009 | HP DesignJet XL 3600 / PageWide XL | Error 0080-0005-0009 on HP PageWide XL / DesignJet XL 3600 indicates Back cover – Switches inconsistent state. The source places this code in the… | View fix |
| 0080-0005-0018 | HP DesignJet XL 3600 / PageWide XL | Error 0080-0005-0018 on HP PageWide XL / DesignJet XL 3600 indicates Back cover – Cover open while printing. The source places this code in… | View fix |
| 0080-0006-0018 | HP DesignJet XL 3600 / PageWide XL | Error 0080-0006-0018 on HP PageWide XL / DesignJet XL 3600 indicates Service carriage door – Cover open while printing. The source places this code… | View fix |
| 0090-0001-0097 | HP DesignJet XL 3600 / PageWide XL | For HP PageWide XL / DesignJet XL 3600, error 0090-0001-0097 is associated with this condition: System manager – A process being babysitted died. The… | View fix |
| 0090-0001-0099 | HP DesignJet XL 3600 / PageWide XL | For HP PageWide XL / DesignJet XL 3600, error 0090-0001-0099 is associated with this condition: System manager – A process being babysitted died. The… | View fix |
| 0090-0002-0004 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0002-0004 on HP PageWide XL / DesignJet XL 3600 indicates CDS server – Comms issue. The source places this code in the Firmware… | View fix |
| 0090-0003-0004 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0003-0004 on HP PageWide XL / DesignJet XL 3600 indicates CDS client – Comms issue. The source places this code in the Firmware… | View fix |
| 0090-0003-0080 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0003-0080 on HP PageWide XL / DesignJet XL 3600 indicates CDS client – Cannot findthe CDS server. The source places this code in… | View fix |
| 0090-0004-0080 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0004-0080 on HP PageWide XL / DesignJet XL 3600 indicates FSM – Transition not found. The source places this code in the Firmware… | View fix |
| 0090-0005-0080 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0005-0080 on HP PageWide XL / DesignJet XL 3600 indicates Atlas ASIC – ASIC driver not compatible with hardware or OS. The source… | View fix |
| 0090-0005-0081 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0005-0081 on HP PageWide XL / DesignJet XL 3600 indicates Atlas ASIC – ASIC driver semaphore locked. The source places this code in… | View fix |
| 0090-0006-0084 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0006-0084 on HP PageWide XL / DesignJet XL 3600 indicates EH-CIO connectivity – IO reset. The source places this code in the Firmware… | View fix |
| 0090-0006-0086 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0006-0086 on HP PageWide XL / DesignJet XL 3600 indicates EH-CIO connectivity – Heartbeat stop. The source places this code in the Firmware… | View fix |
| 0090-0006-0088 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0006-0088 on HP PageWide XL / DesignJet XL 3600 indicates EH-CIO connectivity – IO error no IP. The source places this code in… | View fix |
| 0090-0007-0005 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0007-0005 on HP PageWide XL / DesignJet XL 3600 indicates EH PDL – I/O timeout. The source places this code in the Firmware… | View fix |
| 0090-0007-0044 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0007-0044 on HP PageWide XL / DesignJet XL 3600 indicates EH PDL – No memory to start PDL. The source places this code… | View fix |
| 0090-0007-0080 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0007-0080 on HP PageWide XL / DesignJet XL 3600 indicates EH PDL – Fatal error. The source places this code in the Firmware… | View fix |
| 0090-0007-0082 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0007-0082 on HP PageWide XL / DesignJet XL 3600 indicates EH PDL – PDF is locked for printing. The source places this code… | View fix |
| 0090-0007-0085 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0007-0085 on HP PageWide XL / DesignJet XL 3600 indicates EH PDL – Out of disk space. The source places this code in… | View fix |
| 0090-0007-0087 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0007-0087 on HP PageWide XL / DesignJet XL 3600 indicates EH PDL – PS fonts missing. The source places this code in the… | View fix |
| 0090-0007-0089 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0007-0089 on HP PageWide XL / DesignJet XL 3600 indicates EH PDL – Unexpected end of job. The source places this code in… | View fix |
| 0090-0007-0093 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0007-0093 on HP PageWide XL / DesignJet XL 3600 indicates EH PDL – Legal restart. The source places this code in the Firmware… | View fix |
| 0090-0007-0094 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0007-0094 on HP PageWide XL / DesignJet XL 3600 indicates EH PDL – Out of virtual memory. The source places this code in… | View fix |
| 0090-0007-0096 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0007-0096 on HP PageWide XL / DesignJet XL 3600 indicates EH PDL – Parse error. The source places this code in the Firmware… | View fix |
| 0090-0008-0080 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0008-0080 on HP PageWide XL / DesignJet XL 3600 indicates EH VPM – JPEG library error. The source places this code in the… | View fix |
| 0090-0009-0080 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0009-0080 on HP PageWide XL / DesignJet XL 3600 indicates EH FS – File copy. The source places this code in the Firmware… | View fix |
| 0090-0010-0080 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0010-0080 on HP PageWide XL / DesignJet XL 3600 indicates EH JS – CDS object not found. The source places this code in… | View fix |
| 0090-0011-0092 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0011-0092 on HP PageWide XL / DesignJet XL 3600 indicates EH profiler– Profilingfailed. The source places this code in the Firmware area. | View fix |
| 0090-0012-0083 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0012-0083 on HP PageWide XL / DesignJet XL 3600 indicates EH PM – Unsupported PDL. The source places this code in the Firmware… | View fix |
| 0090-0013-0098 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0013-0098 on HP PageWide XL / DesignJet XL 3600 indicates Embedded Web Server – Unable to upload firmwarefile. The source places this code… | View fix |
| 0090-0014-0098 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0014-0098 on HP PageWide XL / DesignJet XL 3600 indicates Embedded Web Server – Unable to upload paper preset file. The source places… | View fix |
| 0090-0015-0080 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0015-0080 on HP PageWide XL / DesignJet XL 3600 indicates Embedded Web Server – Failed to process a request. The source places this… | View fix |
| 0090-0016-0080 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0016-0080 on HP PageWide XL / DesignJet XL 3600 indicates Util L10N – Bundle not found. The source places this code in the… | View fix |
| 0090-0017-0080 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0017-0080 on HP PageWide XL / DesignJet XL 3600 indicates 0080 Util CDS – Uncaught a throwable in a CDS trap. The source… | View fix |
| 0090-0018-0004 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0018-0004 on HP PageWide XL / DesignJet XL 3600 indicates GUI Lycurgus – Unable to connect to front panel. The source places this… | View fix |
| 0090-0018-0080 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0018-0080 on HP PageWide XL / DesignJet XL 3600 indicates GUI Lycurgus – Assert. The source places this code in the Firmware area. | View fix |
| 0090-0018-0098 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0018-0098 on HP PageWide XL / DesignJet XL 3600 indicates GUI Lycurgus – Error updating front-panel firmware. The source places this code in… | View fix |
| 0090-0018-0099 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0018-0099 on HP PageWide XL / DesignJet XL 3600 indicates GUI Lycurgus – Process lost. The source places this code in the Firmware… | View fix |
| 0090-0020-0049 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0020-0049 on HP PageWide XL / DesignJet XL 3600 indicates Folder – Configurationout of range or wrong. The source places this code in… | View fix |
| 0090-0090-0003 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0090-0003 on HP PageWide XL / DesignJet XL 3600 indicates General – Firmware/hardware mismatch. The source places this code in the Firmware area. | View fix |
| 0090-0090-0005 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0090-0005 on HP PageWide XL / DesignJet XL 3600 indicates General – Timeout. The source places this code in the Firmware area. | View fix |
| 0090-0090-0006 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0090-0006 on HP PageWide XL / DesignJet XL 3600 indicates General – Timeout. The source places this code in the Firmware area. | View fix |
| 0090-0090-0078 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0090-0078 on HP PageWide XL / DesignJet XL 3600 indicates Paper preset imported manually is not fully compatible with the actual firmwarerelease. The… | View fix |
| 0090-0090-0080 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0090-0080 on HP PageWide XL / DesignJet XL 3600 indicates General – Generic firmwareissue. The source places this code in the Firmware area. | View fix |
| 0090-0090-0083 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0090-0083 on HP PageWide XL / DesignJet XL 3600 indicates General – File format issue/not supported PDL. The source places this code in… | View fix |
| 0090-0095-0078 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0095-0078 on HP PageWide XL / DesignJet XL 3600 indicates Paper preset imported manually is not fully compatible with the actual firmwarerelease. The… | View fix |
| 0090-0095-0095 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0095-0095 on HP PageWide XL / DesignJet XL 3600 indicates Firmware – Media settings issue. The source places this code in the Firmware… | View fix |
| 0090-0095-0098 | HP DesignJet XL 3600 / PageWide XL | Error 0090-0095-0098 on HP PageWide XL / DesignJet XL 3600 indicates Paper settings – Area missing in paper settings file. The source places this… | View fix |
| 0099-0001-0082 | HP DesignJet XL 3600 / PageWide XL | For HP PageWide XL / DesignJet XL 3600, error 0099-0001-0082 is associated with this condition: System — CPU is lower than required by SKU… | View fix |
| 0099-0001-0083 | HP DesignJet XL 3600 / PageWide XL | For HP PageWide XL / DesignJet XL 3600, error 0099-0001-0083 is associated with this condition: System — CPU is greater than required by SKU… | View fix |
| 0099-0003-0083 | HP DesignJet XL 3600 / PageWide XL | For HP PageWide XL / DesignJet XL 3600, error 0099-0003-0083 is associated with this condition: System — Number of disks is greater than required… | View fix |
| 0099-0005-0082 | HP DesignJet XL 3600 / PageWide XL | Error 0099-0005-0082 on HP PageWide XL / DesignJet XL 3600 indicates RAM size is lower than required by SKU catalog. The source places this… | View fix |
| 0099-0005-0083 | HP DesignJet XL 3600 / PageWide XL | Error 0099-0005-0083 on HP PageWide XL / DesignJet XL 3600 indicates RAM size is greater than required by SKU catalog. The source places this… | View fix |
| 0099-0007-0082 | HP DesignJet XL 3600 / PageWide XL | For HP PageWide XL / DesignJet XL 3600, error 0099-0007-0082 is associated with this condition: System — HDD is smaller than required by SKU… | View fix |