HP Wide-Format Printer Troubleshooting
HP PageWide XL Error 0001-0001-0082 – No AC Input to Dryer PCA
Dryer PCA – No AC input in Dryer PCA
Applicable models
DesignJet XL 3600PageWide XL 39003920395040004100420042504700500051005200 +4 more
What error 0001-0001-0082 means
Error 0001-0001-0082 means the printer is not detecting an AC signal at the Dryer PCA. The source limits customer troubleshooting to restart and firmware verification.
Start here
What you can check first
- Restart the printer.
- Check that the printer has the latest firmware version.
- If the error remains, contact service.
Diagnosis
Possible causes
- No AC signal detected at the Dryer PCA.
When to call for service
If the error comes back
Persistent 0001-0001-0082 errors require service according to the source. Internal AC input, power-distribution, and Dryer PCA checks are onsite procedures.
When you contact LCR, include the exact error code, printer model, what happened immediately before the error, and whether it returns after a restart.