HP Wide-Format Printer Troubleshooting
HP PageWide XL / DesignJet XL 3600 Error 0001-0001-0069 – Dryer PCA – Execution error
Dryer PCA – Execution error
Applicable models
DesignJet XL 3600PageWide XL 39003920395040004100420042504700500051005200 +4 more
What error 0001-0001-0069 means
Error 0001-0001-0069 is a Dryer PCA execution error. The source provides restart and firmware verification as the customer-level troubleshooting steps.
Start here
What you can check first
- Restart the printer.
- Check that the printer has the latest firmware version.
- If the error remains after restart, contact service.
Diagnosis
Possible causes
- Execution error reported by the Dryer PCA.
When to call for service
If the error comes back
If 0001-0001-0069 persists after restart and firmware verification, the source recommends a support representative. Further Dryer PCA checks are service work.
When you contact LCR, include the exact error code, printer model, what happened immediately before the error, and whether it returns after a restart.