HP Wide-Format Printer Troubleshooting
HP DesignJet T1600/T1700/T2600/Z6/Z9 Error 0086-0004-0080 – There is no printhead detected
There is no printhead detected
Applicable models
T1600T1700T2600Z6Z9+Z6 ProZ9 Pro
What error 0086-0004-0080 means
Error 0086-0004-0080 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates There is no printhead detected. The source places this code in the Carriage / Printhead area.
Start here
What you can check first
- The supplied source does not document a customer-level corrective procedure for this exact code.
- Record error 0086-0004-0080 and the printer model before changing settings or replacing parts.
- If the printer remains in an error state, use the LCR service request so the exact code is included with the request.
When to call for service
If the error comes back
The supplied source does not provide a customer-level repair procedure for error 0086-0004-0080. If the printer remains in an error state, LCR recommends requesting service and including the exact code and model with the request.
When you contact LCR, include the exact error code, printer model, what happened immediately before the error, and whether it returns after a restart.