HP Wide-Format Printer Troubleshooting
HP DesignJet T1600/T1700/T2600/Z6/Z9 Error 0086-0003-0082 – Carriage encoder strip dirty
Carriage encoder encoder strip dirty
What error 0086-0003-0082 means
Error 0086-0003-0082 on HP DesignJet T1600/T1700/T2600/Z6/Z9 indicates After several prints, the printer has found that the number of counts provided by the Encoder strip is less than expected, so the Encoder strip could be dirty. The source places this code in the Carriage / Printhead area.
Start here
What you can check first
- Tap OK to continue or restart the device.
Diagnosis
Possible causes
- Linear encoder strip
When to call for service
If the error comes back
If error 0086-0003-0082 remains after the customer-level checks above, the supplied source directs the user to service or support. Send LCR the exact code and printer model so the service request can be triaged with the error information attached.
When you contact LCR, include the exact error code, printer model, what happened immediately before the error, and whether it returns after a restart.