HP Wide-Format Printer Troubleshooting
HP DesignJet 500/510/800 Error 21:10 – Service Station Failure
Service Station failure.
Applicable models
HP DesignJet 500510800
What error 21:10 means
Error 21:10 indicates a service station failure on the HP DesignJet 500, 510 and 800 family. The source does not provide a customer repair procedure for this code.
Start here
What you can check first
- No customer-level corrective procedure is provided in the current source record for error 21:10.
Diagnosis
Possible causes
- Service station failure.
When to call for service
If the error comes back
The source identifies error 21:10 as requiring a service engineer.
When you contact LCR, include the exact error code, printer model, what happened immediately before the error, and whether it returns after a restart.