HP Wide-Format Printer Troubleshooting
HP DesignJet 500/510/800 Error 08:11 – Problem with the Front Panel/Front Panel cannot be detected
Problem with the Front Panel/Front Panel cannot be detected.
Applicable models
HP DesignJet 500510800
What error 08:11 means
Error 08:11 means the printer cannot detect the front panel. The source provides a full power restart as the customer-level troubleshooting step.
Start here
What you can check first
- Turn the printer off from the rear power switch and disconnect the power cord.
- Reconnect the power cord and turn the printer back on.
- Check whether the front panel is detected after restart.
Diagnosis
Possible causes
- Front panel detection or communication problem.
When to call for service
If the error comes back
If error 08:11 continues after the full restart, the source recommends service.
When you contact LCR, include the exact error code, printer model, what happened immediately before the error, and whether it returns after a restart.