HP Wide-Format Printer Troubleshooting
HP DesignJet 500/510/800 Error 03:10 – Problem with the Power Supply Unit
Problem with the Power Supply Unit.
Applicable models
HP DesignJet 500510800
What error 03:10 means
Error 03:10 on HP DesignJet 500/510/800 indicates Problem with the Power Supply Unit. The source places this code in the Power Supply area.
Start here
What you can check first
- Switch the Power OFF from the back of the Printer and disconnect the Power cord.
- Reconnect the power cord and power ON the Printer.
When to call for service
If the error comes back
If error 03:10 remains after the customer-level checks above, the supplied source directs the user to service or support. Send LCR the exact code and printer model so the service request can be triaged with the error information attached.
When you contact LCR, include the exact error code, printer model, what happened immediately before the error, and whether it returns after a restart.