HP Wide-Format Printer Troubleshooting
HP PageWide XL / DesignJet XL 3600 Error 0001-0006-0X15 – Drying module X – Fuse / resistor / circuit open…
Drying module X – Fuse / resistor / circuit open or no voltage
What error 0001-0006-0X15 means
Error 0001-0006-0X15 on HP PageWide XL / DesignJet XL 3600 indicates (0001-0006-0115 Maintenance Cartridge door side; 0001-0006-0215; 0001-0006-0315; 0001-0006-0415 Front Panel side). This page summarizes the supplied source information for this exact code.
Start here
What you can check first
- Restart the printer.
- Check that the printer has the latest firmware version.
When to call for service
If the error comes back
If error 0001-0006-0X15 remains after the customer-level checks above, the supplied source directs the user to service or support. Send LCR the exact code and printer model so the service request can be triaged with the error information attached.
When you contact LCR, include the exact error code, printer model, what happened immediately before the error, and whether it returns after a restart.