HP Wide-Format Printer Troubleshooting
HP PageWide XL / DesignJet XL 3600 Error 0001-0004-0053 – Central Distribution PCA–Dryer PCA – Data cable not detected
Central Distribution PCA–Dryer PCA – Data cable not detected
Applicable models
DesignJet XL 3600PageWide XL 39003920395040004100420042504700500051005200 +4 more
What error 0001-0004-0053 means
Error 0001-0004-0053 means the printer is not detecting the data cable between the Central Distribution PCA and the Dryer PCA.
Start here
What you can check first
- Restart the printer.
- Check that the printer has the latest firmware version.
- If the same code returns, contact service.
Diagnosis
Possible causes
- The Central Distribution PCA-to-Dryer PCA data cable is not detected.
When to call for service
If the error comes back
If the code remains after restart and firmware verification, the source recommends service. Cable connection and component checks are listed as onsite corrective actions.
When you contact LCR, include the exact error code, printer model, what happened immediately before the error, and whether it returns after a restart.