HP Wide-Format Printer Troubleshooting
HP PageWide XL / DesignJet XL 3600 Error 0067-0001-0361 – Aerosol Fan Fault / Overcurrent
Error 0067-0001-0361 identifies an aerosol fan fault in the HP PageWide XL aerosol-removal system. The service material groups this variant under an aerosol fan that is not spinning…
Applicable models
DesignJet XL 3600PageWide XL 39003920395040004100420042504700500051005200 +4 more
What error 0067-0001-0361 means
Error 0067-0001-0361 identifies an aerosol fan fault in the HP PageWide XL aerosol-removal system. The service material groups this variant under an aerosol fan that is not spinning or has an overcurrent/electrical fault.
Start here
What you can check first
- Restart the printer and check whether the error returns.
Diagnosis
Possible causes
- Electrical fault affecting the aerosol fan.
- Aerosol fan not spinning or overcurrent condition.
When to call for service
If the error comes back
If error 0067-0001-0361 remains after restart, the service material directs the user to support for onsite repair.
When you contact LCR, include the exact error code, printer model, what happened immediately before the error, and whether it returns after a restart.