HP Designjet Error Codes

The table below will help you identify the error code on your printer and find the solution for your Designjet printer. Please don't hesitate to reach out to us if you have any issues.

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— Error Code— Description / Recommendation
Designjet 500, 510, 800, 815 error 01:10Electronics module failure.
Designjet 500, 510, 800, 815 error 01:11Electronics module fan failure.
Designjet 500, 510, 800, 815 error 01:12EEROM not configured correctly.
Designjet 500, 510, 800, 815 error 01:13Electronics module failure.
Designjet 500, 510, 800, 815 error 02:10Carriage failure.
Analyse: Kann ein 2,5V Problem sein. Netzteil testweise ersetzen.
Designjet 500, 510, 800, 815 error 02:13Carriage failure.
Designjet 500, 510, 800, 815 error 03:10Power supply failure.
Designjet 500, 510, 800, 815 error 04:11LAN card not detected.
Designjet 500, 510, 800, 815 error 05:09Formatter or HP GL/2 card not detected.
Designjet 500, 510, 800, 815 error 05:10Formatter not detected.
Designjet 500, 510, 800, 815 error 05:11Formatter not detected.
Designjet 500, 510, 800, 815 error 06:03Formatter hard drive not functioning.
Designjet 500, 510, 800, 815 error 08:11Front panel not detected.
Designjet 500, 510, 800, 815 error 11:11Trailing cable defective.
Designjet 500, 510, 800, 815 error 11:13Printhead voltage: Possible trailing cable or carriage defective.
Designjet 500, 510, 800, 815 error 12:11A short detected in the Carriage Assembly.
Designjet 500, 510, 800, 815 error 21:10Service station failure.
Designjet 500, 510, 800, 815 error 21:11Service Station/Aerosol Fan cannot be detected or the Service Station is badly adjusted.
Designjet 500, 510, 800, 815 error 22:10Ensure all inks are genuine HP or possible Ink supply station failure.
Designjet 500, 510, 800, 815 error 41:10Paper axis (X-Axis) motor failure.
Designjet 500, 510, 800, 815 error 41:13Paper axis motor encoder failure.
Designjet 500, 510, 800, 815 error 42:10Scan axis (Y-Axis) motor failure.
Designjet 500, 510, 800, 815 error 43:10Vacuum fan failure.
Designjet 500, 510, 800, 815 error 43:11Vacuum fan not detected.
Designjet 500, 510, 800, 815 error 56:10Drive roller encoder sensor failure.
Designjet 500, 510, 800, 815 error 56:13Drive roller encoder sensor failure.
Designjet 500, 510, 800, 815 error 61:04Firmware error, attempt to resolve by firmware upgrade.
Designjet 500, 510, 800, 815 error 61:05Communication problem, try new driver and different connection method.
Designjet 500, 510, 800, 815 error 62:03Parallel port communication error, call us to discuss.
Designjet 500, 510, 800, 815 error 63:03LAN card communication error, attempt firmware upgrade.
Designjet 500, 510, 800, 815 error 64:03USB port communication error, attempt firmware upgrade.
Designjet 500, 510, 800, 815 error 64:04USB port communication error, attempt firmware upgrade.
Designjet 500, 510, 800, 815 error 65:03Communication error, attempt firmware upgrade / driver upgrade.
Designjet 500, 510, 800, 815 error 71:04Formatter issue, attempt firmware upgrade.
Designjet 500, 510, 800, 815 error 71:06Out of memory, request quote for memory upgrade.
Designjet 500, 510, 800, 815 error 72:04Scan axis firmware error, attempt firmware upgrade.
Designjet 500, 510, 800, 815 error 73:04Servo error, Possible new electronics module.
Designjet 500, 510, 800, 815 error 79:04Firmware error, attempt firmware upgrade.
Analyse:
— Kann ein errorhafter Druckkopf sein.
— Hin und wieder error 02:10 und ein Abbruch bei der Druckkopfausrichtung: Kann auch mal ein 2,5V Problem sein. Netzteil testweise ersetzen.
— Nach der Druckkopfausrichtung: Encoderstreifen kann zu sehr verschmutzt sein.
Designjet 500, 510, 800, 815 error 81:01Paper axis shutdown, possible defective encoder disk.
Designjet 500, 510, 800, 815 error 81:11Paper axis shutdown, possible defective encoder disk.
Designjet 500, 510, 800, 815 error 85:10Paper axis encoder error, possible defective encoder/sensor.
Designjet 500, 510, 800, 815 error 86:01Carriage-Axis shutdown.
Designjet 500, 510, 800, 815 error 86:11Carriage-Axis shutdown (during the Carriage Movement test).
Designjet 500, 510, 800, 815 error 86:13Carriage axis shutdown, attempt firmware upgrade.
Designjet 500, 510, 800, 815 error 87:13Possible defective carriage assembly.
Designjet 500, 510, 800, 815 error 93:10Ink system failure, check inks are ok and genuine HP, possible tubes assy.
Designjet 600, 650 error 010024Pen interface ASIC test failure.
→ Solution: Replace main PCA.
Designjet 600, 650 error 010025Communication failure between the main and servo processors. Communication occurs through the processor support ASIC.
→ corrective Actions: Replace main PCA.
Designjet 600, 650 error 010026Servo interrupts not occurring or not reaching themainprocessorthrough the processor support ASIC.
→ corrective Actions: Replace main PCA.
Designjet 600, 650 error 010027Error in servo drive calculations.
→ corrective Actions: Replace main PCA.
Designjet 600, 650 error 010028Error in EEROM checksum calculations.
→ corrective Actions: Replace or clear EEROM. Replace main PCA. Performall calibrations. Press Enter to temporarily clear.
Designjet 600, 650 error 010029Error in EEROM write.
→ corrective Actions: Replace or clear EEROM. Replace main PCA. Perform all calibrations.
Designjet 600, 650 error 01002aRS-232-C loopback test failure.
→ corrective Actions: Replace main PCA.
Designjet 600, 650 error 01002bCentronics test failure.
→ corrective Actions: Replace main PCA.
Designjet 600, 650 error 01002cServo processor communication error.
→ corrective Actions: Replace main PCA.
Designjet 600, 650 error 01002fDRAM test failure.
→ corrective Actions: Replace main PCA.
Designjet 600, 650 error Failed communications betweenthecarriageand mainprocessors.
10030→ corrective Actions: For all 01003X codes, check trailing cable connections and continuity. If needed,replace the main PCA or the carriage assembly.
10031
Designjet 600, 650 error 010032Carriage ASIC test failure.
→ corrective Actions: Refer to 010030.
Designjet 600, 650 error 010033Pen interface ASIC and carriage ASIC link test failure.
→ corrective Actions: Refer to 010030.
Designjet 600, 650 error 010040Error detected in X-axis servo feedback loop.
→ corrective Actions: Check X-encoder, encoder cable, main PCA.
Designjet 600, 650 error 010041Error detected in Y-axis servo feedback loop.
→ corrective Actions: Check encoder strip, carriage assem- bly, trailing cable, main PCA.
Designjet 600, 650 error 010050Uppermost SIMM indicates a failure.
→ corrective Actions: Replace uppermost SIMM.
Designjet 600, 650 error 010051Next to uppermost SIMM indicates a failure.
→ corrective Actions: Replace next to uppermost SIMM.
Designjet 600, 650 error 010052Both upper and lower SIMMs indicate a failure.
→ corrective Actions: Replace both upper and lower SIMMs.
Designjet 600, 650 error 010080RS-232-C data overflow.
→ corrective Actions: Data byte was not read before another was entered into the UART. Replace main PCA. If problem remains report the firmware problem to the HP Response Center or the nearest HP Sales and Support Office.
Designjet 600, 650 error Firmware problem. Bad EPROMS.
20001→ corrective Actions: For all 2XXXX errors, report the firmware problem to the HP Response Center or the nearest HP Sales and Support Office. Note conditions before the error occurred. Include system configuration in the report.
20002
Designjet 600, 650 error 030000X-axis shutdown.
→ corrective Actions: All 300XX errors indicate a failure of hardware or electronics of the X- or Y-Axis. Refer to SERVO CONTROL SYSTEM FAILURES in this chapter.
Designjet 600, 650 error 030001Y-axis shutdown.
→ corrective Actions: Refer to code 030000.
Designjet 600, 650 error 030002Y-axis friction too high.
→ corrective Actions: Refer to code 030000.
Designjet 600, 650 error 030003Y-axis failure.
→ corrective Actions: Refer to code 030000.
Designjet 600, 650 error 030010Excess friction in pen capping assembly.
→ corrective Actions: Check mechanical parts in pen cap- ping assembly for binding.
Designjet 600, 650 error 04xxxxMIO interface error.
→ corrective Actions: If an MIO is installed, check the MIO setup. Then replace the MIO.
Designjet 600, 650 error 05xxxxProblem Description Plotter system errors found.
→ corrective Actions: MIO problem is indicated. The most likely cause is the main PCA or the interconnect PCA. Replace the interconnect PCA. Replace the main PCA.
Designjet 600, 650 error 060111Line sensor LED not bright enough.
→ corrective Actions: The optical sensor on the carriage has failed to locate lines drawn during the pen calibration routine. Reduce the ambient light. If the media is not clean and reflective, change the media. If the lines are faint, replace the pens. Clean lenses. Replace LED. Use the Edge detect test, found in the service menu, to help troubleshoot.
Designjet 600, 650 error 060302Large final residual correction.
→ corrective Actions: Refer to code 060111.
Designjet 600, 650 error 0700xxCould not calibrate for the drop detect sensor location.
→ corrective Actions: Check that the sensor and the sensor housing are properly aligned. Check that the service station cover is correctly seated over the sensor housing. Check that the sensor housing opening is clear of obstructions. Use the Pen nozzle and Drop detect tests, found in the service menu, to help troubleshoot. Use the Drop detect calibration, found in the service menu to recalibrate the position of the sensor. Check the drop sense cable connections. Replace the drop sensor.
Designjet 600, 650 error 0f0000Firmware error.
→ corrective Actions: Notify the HP Response Center or the nearest HP Sales and Support Office.
HP Designjet 700, 750, 755
HP Designjet 700, 750, 755
— Error Code— Description / Recommendation
Designjet 700, 750, 755 error 010001Window sensor defective, front panel required.
Designjet 700, 750, 755 error 010020ROM test failure, possible main PCA.
Designjet 700, 750, 755 error 010021DRAM failure replace main PCA.
Designjet 700, 750, 755 error 010022Swath RAM failure, replace main PCA.
Designjet 700, 750, 755 error 010023EEROM failure, clear EEROM / Replace main PCA.
Designjet 700, 750, 755 error 010024Pen interface failure, replace main PCA.
Designjet 700, 750, 755 error 010030Internal communication error.
Designjet 700, 750, 755 error 010032Internal communication error.
Designjet 700, 750, 755 error 010033Internal communication error.
Designjet 700, 750, 755 error 010034Internal communication error.
Designjet 700, 750, 755 error 010040X-Axis servo error.
Designjet 700, 750, 755 error 010041Y-Axis servo error.
Designjet 700, 750, 755 error 010050Defective Postscript SIMM.
Designjet 700, 750, 755 error 010060Primer motor failure.
Designjet 700, 750, 755 error 010080RS-232 data overflow.
Designjet 700, 750, 755 error 020001Memory error, try turning off queuing & adding more RAM.
Designjet 700, 750, 755 error 020002Memory error, try turning off queuing & adding more RAM.
Designjet 700, 750, 755 error 02002xFirmware error, replace Postscript SIMM.
Designjet 700, 750, 755 error 030010Service station error.
Designjet 700, 750, 755 error 04xxxxMIO error, check MIO setup.
Designjet 700, 750, 755 error 040601Incorrect MIO card.
Designjet 700, 750, 755 error 05xxxxMIO system error.
Designjet 700, 750, 755 error 06030AMark Position not found, possible carriage assy.
Designjet 700, 750, 755 error 06030BBad ambient temperature.
Designjet 700, 750, 755 error 060308Problem with pen voltage.
Designjet 700, 750, 755 error 060309Problem with pen voltage.
Designjet 700, 750, 755 error 070000Unable to calibrate drop detect.
Designjet 700, 750, 755 error 070005Calibration problem.
Designjet 700, 750, 755 error 070006Calibration problem.
Designjet 700, 750, 755 error 070007Calibration problem.
Designjet 700, 750, 755 error 070008Calibration problem.
Designjet 700, 750, 755 error 070010False drops detected, check your power supply is not noisy.
Designjet 700, 750, 755 error 070020Drop detect error.
Designjet 700, 750, 755 error 070030Drop detect error.
Designjet 700, 750, 755 error 070100Firmware error.
Designjet 700, 750, 755 error 0000D8Firmware error.
Designjet 700, 750, 755 error 080001Postscript error.
— Error Code— Description / Recommendation
Designjet 1050, 1055 error Ausrichtungserrorerror bei der Druckkopfausrichtung.
Lösung: Wenn das Druckbild ok ist, dann eventuell das Papier auf "Fotopapier, glanz" umstellen.
Designjet 1050, 1055 error 0000D8External Library Error.
Designjet 1050, 1055 error 0000D8 005D0273External Library Error.
— Kann JetDirect-Card oder Firmware Simms oder Motherboard sein.
Designjet 1050, 1055 error 01002DThe Main PCA Cannot Communicate With The Carriage.
Designjet 1050, 1055 error 010020FirmWare DIMM Test Failure.
Designjet 1050, 1055 error 010021Memory Module Test Failure.
Designjet 1050, 1055 error 010023EEROM Test Failure.
Designjet 1050, 1055 error 010028EEROM Checksum Failure.
Designjet 1050, 1055 error 010029EEROM Write Failure.
Designjet 1050, 1055 error 010040Error In Paper-Axis Encoder Quadrature.
Designjet 1050, 1055 error 010041Error In Scan-Axis Encoder Quadrature.
Designjet 1050, 1055 error 010042Error In Service Station-Axis Encoder Quadrature.
Designjet 1050, 1055 error 010050PostScript Processing Error.
Designjet 1050, 1055 error 01009XError In Paper-Axis Motor Encoder.
Designjet 1050, 1055 error 02xxxxPostScript/Firmware Error.
Designjet 1050, 1055 error 04CxxxEIO Accessories (EIO Card/Hard Disk Drive) Error.
Designjet 1050, 1055 error 048xxxEIO Card Is From A Third Party Vendor May Not Be Fully Compliant With IIO Protocol Specification2.0 OR EIO Card Firmware Is Not Updated.
Designjet 1050, 1055 error 048500There Are Too Many EIO Cards Connected To Printer.
Designjet 1050, 1055 error 060300One Of The Printheads Has Internal Electrical Problem.
Designjet 1050, 1055 error 060301One Of The Printheads Has Internal Electrical Problem.
Designjet 1050, 1055 error 060305Thermal Shutdown Error (One Of The Printheads Has Gone Above Maximum Temperature).
Designjet 1050, 1055 error 060306Problem With Printhead Selection.
Designjet 1050, 1055 error 060307APA Regulation Failure.
Designjet 1050, 1055 error 060308APA Regulation Failure.
Designjet 1050, 1055 error 060309Problem With Setting The Voltage Of Printheads.
Designjet 1050, 1055 error 06030AError In Finding The Mark Encoder.
Designjet 1050, 1055 error 06030BThe Ambient Temperature Measured Is Out Of The Normal Range.
Designjet 1050, 1055 error 070100Firmware Error.
Designjet 1050, 1055 error 080001PostScript Error.
Designjet 1050, 1055 error 09xxxxEIO Accessories (EIO Card/Hard Disk Drive) Error.
Designjet 1050, 1055 error 09AxxxInternal Error.
Designjet 1050, 1055 error 09A001There Are Too Many Hard Disk Drives Connected To The Printer.
Designjet 1050, 1055 error 09BxxxInternal Error.
Designjet 1050, 1055 error 09CxxxInternal Error.
Designjet 1050, 1055 error 0A0000The Air Pressure Is Below The Minimum Requirement.
Designjet 1050, 1055 error 0A0010Problem In Pressurizing The Air System.
Designjet 1050, 1055 error 0A0020Error In Calibrating The APS Sensor.
Designjet 1050, 1055 error 0A0030Problem In Depressurizing Air System.
Designjet 1050, 1055 error 0A0040Ink Tubes Initialization Failure Due To Low Air Pressure.
Designjet 1050, 1055 error 0A0050The Printer Has Detected A Leak In The Tubes System Before The Life Of The System.
Designjet 1050, 1055 error 0A0060The Printer Has Detected A Leak In The Tubes System After The Life Of The System.
Designjet 1050, 1055 error 0A0070The Backup EEROM Contents Stored In The Tubes Systems Are Not Consistent With The Ones Required By The Firmware.
Designjet 1050, 1055 error 0B0000Bad Ambient Temperture Measured.
Designjet 1050, 1055 error 0B0001Bad Humidity Read.
Designjet 1050, 1055 error 0B0002Bad IDS Pressure Read.
Designjet 1050, 1055 error 0B0003ACDO Internal Channles Check Failure.
Designjet 1050, 1055 error 0B0004Unable To Detect Pump.
Designjet 1050, 1055 error 0B0005Unable To Detect Valve.
Designjet 1050, 1055 error 0B0006Trailing Cable Incorrectly Connected OR Fuse In Electronics Module Has Burned.
Designjet 1050, 1055 error 0B0007Unable To Detect Vacuum Fan.
Designjet 1050, 1055 error 0B0008Unable To Detect Cooling Fan.
Designjet 1050, 1055 error 0B0009Unable To Detect Aerosol Fan (Including On Right Cover).
Designjet 1050, 1055 error 0B000APrimer Shut Down Error.
Designjet 1050, 1055 error 0B000BPump Or Pressure Sensor Not Working.
Designjet 1050, 1055 error 0B000CSerial Device ADC Test Failure.
Designjet 1050, 1055 error 0B000D24 V Source Test Failure.
Designjet 1050, 1055 error 0B000EShort Circuit In Scan-Axis Motor.
Designjet 1050, 1055 error 0C0030Bad Drop Detector.
Designjet 1050, 1055 error 0C0032Drop Detector Not Calibrated For All Printheads.
Designjet 1050, 1055 error 0C1000Primer Not Calibrated.
Designjet 1050, 1055 error 0C1001Primer Shutdown Error.
Designjet 1050, 1055 error 0D00xxSystem Error Code Related To The Multi-roll Feeder.
— Error Code— Description / Recommendation
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010020 (DJ 2000)The CheckSum Read On The Flash SIMM Is Incorrect.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010021 (DJ 2000)The Base DRAM Or The RAM SIMM Tests Failed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010022 (DJ 2000)The SWATH RAM Test Failed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010023 (DJ 2000)A Fuse On The Main PCA Has Blown.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010025 (DJ 2000)Problem Initializing The Encoder Pulse Generator.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010030 (DJ 2000)One Of The Two Interconnect Boards Not Detected.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010031 (DJ 2000)The Printhead Primitive Driver ASIC Test Failed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010032 (DJ 2000)Fan Test Failed - Current Not Detected In One Or Both Fans.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010033 (DJ 2000)The DC Motor ASIC Test Failed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010034 (DJ 2000)One Of The DC Motor Has Failed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010035 (DJ 2000)One Of The Stepper Motors Has Failed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010036 (DJ 2000)ADC Test Failure In The Main PCA.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010037 (DJ 2000)ADC Test Failure In The Carriage PCA.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010038 (DJ 2000)A Printhead Voltage Could Not Be Set - Main PCA Failure.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010039 (DJ 2000)A Printhead Voltage Could Not Be Set - Carriage PCA Failure.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010040 (DJ 2000)The Ambient Temperature Measured Is Out Of The Normal Range.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010041 (DJ 2000)Problem In Setting The Printhead Voltage.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010042 (DJ 2000)The Status Of One Of The Optical Sensors Is Not Stable When It Should Be.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010100 (DJ 2000)Error Reading In The EEROM.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010101 (DJ 2000)An Action Outside The EEROM Limits Has Been Performed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010102 (DJ 2000)Physical EEROM Write And/Or Write Operations Failed. The EEROM Data That Is Written Does Not Match The Data That Is Read.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010110 (DJ 2000)The Content Of The Permanent Configuration Area Of The EEROM Is Not Valid When The Printer Is initialised In Service Mode.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010111 (DJ 2000)The Content Of The User Configuration Area EEROM Is Not Valid When The Printer Is initialised.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010120 (DJ 2000)The Content Of The Permanent Configuration Area Of The EERom Is Not Valid When Printer Is initialised In Normal Mode.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010121 (DJ 2000)One Of The Banks Of The User Area Was Corrupted While Writing Or Reading In That Area.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 020000 (DJ 2000)Error In Finding The Primer Home Position.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 020001 (DJ 2000)Error In Finding The Elevator Home Position.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 020002 (DJ 2000)Error In Finding The Refill Arm Home Position.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 020003 (DJ 2000)Error In Finding The refill Stepper Motor Home Position.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 020004 (DJ 2000)Error In Finding The Service Station Home Position.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 020005 (DJ 2000)Elevator Has A Problem Reaching A Desired Position.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 020006 (DJ 2000)The Refill Position In The Y-axis In Not Calibrated.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 020010 (DJ 2000)Problem With Fine Movement of The Y-Axis Motor.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 020011 (DJ 2000)Error During Initialization Of The Y-Axis.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 040xxx (DJ 2000)MIO Card Error.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 040601 (DJ 2000)The MIO Card Does Not Support The MIO 6 Protocol Cards With Vision 5 Or Below Can Not Be Used With The Plotter. Version 5.1 Cards Behave As Expected But Does Not Support PML Intructions.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 050000 (DJ 2000)The Line Sensor Has Problems Finding The Mark Encoder.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 060000 (DJ 2000)The Line Sensor Is Not Functioning Properly Because There Is To Much Ambient Light.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 060200 (DJ 2000)Incompatible Firmware And Carriage PCA.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 060399 (DJ 2000)Incompatible Firmware And Line Sensor.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 07xxxx (DJ 2000)Firmware Error.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 08xxxx (DJ 2000)PostScript Error.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 080001 (DJ 2000)Hard Disk Drive Installed Without PostScript.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 09xxxx (DJ 2000)Problem With The Hard Disk.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 09004 (DJ 2000)PostScript Installed Without The Hard Disk Drive.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010020 (DJ 2500)The CheckSum Read On The Flash SIMM Is Incorrect.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010021 (DJ 2500)The Base DRAM Or The RAM SIMM Tests Failed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010022 (DJ 2500)The SWATH RAM Test Failed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010023 (DJ 2500)A Fuse On The Main PCA Has Blown.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010025 (DJ 2500)Problem Initializing The Encoder Pulse Generator.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010030 (DJ 2500)One Of The Two Interconnect Boards Not Detected.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010031 (DJ 2500)The Printhead Primitive Driver ASIC Test Failed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010032 (DJ 2500)Fan Test Failed - Current Not Detected In One Or Both Fans.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010033 (DJ 2500)The DC Motor ASIC Test Failed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010034 (DJ 2500)One Of The DC Motor Has Failed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010035 (DJ 2500)One Of The Stepper Motors Has Failed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010036 (DJ 2500)ADC Test Failure In The Main PCA.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010037 (DJ 2500)ADC Test Failure In The Carriage PCA.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010038 (DJ 2500)A Printhead Voltage Could Not Be Set - Main PCA Failure.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010039 (DJ 2500)A Printhead Voltage Could Not Be Set - Carriage PCA Failure.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010040 (DJ 2500)The Ambient Temperature Measured Is Out Of The Normal Range.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010041 (DJ 2500)Problem In Setting The Printhead Voltage.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010042 (DJ 2500)The Status Of One Of The Optical Sensors Is Not Stable When It Should Be.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010100 (DJ 2500)Error Reading In The EEROM.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010101 (DJ 2500)An Action Outside The EEROM Limits Has Been Performed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010102 (DJ 2500)Physical EEROM Write And/Or Write Operations Failed. The EEROM Data That Is Written Does Not Match The Data That Is Read.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010110 (DJ 2500)The Content Of The Permanent Configuration Area Of The EEROM Is Not Valid When The Printer Is Initialised In Service Mode.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010111 (DJ 2500)The Content Of The User Configuration Area EEROM Is Not Valid When The Printer Is initialised.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010120 (DJ 2500)The Content Of The Permanent Configuration Area Of The EERom Is Not Valid When Printer Is initialised In Normal Mode.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010121 (DJ 2500)One Of The Banks Of The User Area Was Corrupted While Writing Or Reading In That Area.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 025000 (DJ 2500)Error In Finding The Primer Home Position.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 025001 (DJ 2500)Error In Finding The Elevator Home Position.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 025002 (DJ 2500)Error In Finding The Refill Arm Home Position.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 025003 (DJ 2500)Error In Finding The refill Stepper Motor Home Position.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 025004 (DJ 2500)Error In Finding The Service Station Home Position.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 025005 (DJ 2500)Elevator Has A Problem Reaching A Desired Position.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 025006 (DJ 2500)The Refill Position In The Y-axis In Not Calibrated.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 020010 (DJ 2500)Problem With Fine Movement of The Y-Axis Motor.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 020011 (DJ 2500)Error During Initialization Of The Y-Axis.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 040xxx (DJ 2500)MIO Card Error.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 040601 (DJ 2500)The MIO Card Does Not Support The MIO 6 Protocol Cards With Vision 5 Or Below Can Not Be Used With The Plotter. Version 5.1 Cards Behave As Expected But Does Not Support PML Intructions.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 050000 (DJ 2500)The Line Sensor Has Problems Finding The Mark Encoder.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 060000 (DJ 2500)The Line Sensor Is Not Functioning Properly Because There Is Too Much Ambient Light.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 060200 (DJ 2500)Incompatible Firmware And Carriage PCA.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 060399 (DJ 2500)Incompatible Firmware And Line Sensor.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 07xxxx (DJ 2500)Firmware Error.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 08xxxx (DJ 2500)PostScript Error.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 080001 (DJ 2500)Hard Disk Drive Installed Without PostScript.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 09xxxx (DJ 2500)Problem With The Hard Disk.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 09004 (DJ 2500)PostScript Installed Without The Hard Disk Drive.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010020 (DJ 3000)The CheckSum Read On The Flash SIMM Is Incorrect.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010021 (DJ 3000)The Base DRAM Or The RAM SIMM Tests Failed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010022 (DJ 3000)The SWATH RAM Test Failed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010023 (DJ 3000)A Fuse On The Main PCA Has Blown.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010025 (DJ 3000)Problem Initializing The Encoder Pulse Generator.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010030 (DJ 3000)One Of The Two Interconnect Boards Not Detected.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010031 (DJ 3000)The Printhead Primitive Driver ASIC Test Failed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010032 (DJ 3000)Fan Test Failed - Current Not Detected In One Or Both Fans.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010033 (DJ 3000)The DC Motor ASIC Test Failed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010034 (DJ 3000)One Of The DC Motor Has Failed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010035 (DJ 3000)One Of The Stepper Motors Has Failed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010036 (DJ 3000)ADC Test Failure In The Main PCA.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010037 (DJ 3000)ADC Test Failure In The Carriage PCA.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010038 (DJ 3000)A Printhead Voltage Could Not Be Set - Main PCA Failure.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010039 (DJ 3000)A Printhead Voltage Could Not Be Set - Carriage PCA Failure.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010040 (DJ 3000)The Ambient Temperature Measured Is Out Of The Normal Range.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010041 (DJ 3000)Problem In Setting The Printhead Voltage.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010042 (DJ 3000)The Status Of One Of The Optical Sensors Is Not Stable When It Should Be.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010100 (DJ 3000)Error Reading In The EEROM.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010101 (DJ 3000)An Action Outside The EEROM Limits Has Been Performed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010102 (DJ 3000)Physical EEROM Write And/Or Write Operations Failed. The EEROM Data That Is Written Does Not Match The Data That Is Read.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010110 (DJ 3000)The Content Of The Permanent Configuration Area Of The EEROM Is Not Valid When The Printer Is initialised In Service Mode.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010111 (DJ 3000)The Content Of The User Configuration Area EEROM Is Not Valid When The Printer Is initialised.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010120 (DJ 3000)The Content Of The Permanent Configuration Area Of The EERom Is Not Valid When Printer Is initialised In Normal Mode.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010121 (DJ 3000)One Of The Banks Of The User Area Was Corrupted While Writing Or Reading In That Area.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 030000 (DJ 3000)Error In Finding The Primer Home Position.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 030001 (DJ 3000)Error In Finding The Elevator Home Position.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 030002 (DJ 3000)Error In Finding The Refill Arm Home Position.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 030003 (DJ 3000)Error In Finding The refill Stepper Motor Home Position.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 030004 (DJ 3000)Error In Finding The Service Station Home Position.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 030005 (DJ 3000)Elevator Has A Problem Reaching A Desired Position.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 030006 (DJ 3000)The Refill Position In The Y-axis In Not Calibrated.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 020010 (DJ 3000)Problem With Fine Movement of The Y-Axis Motor.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 020011 (DJ 3000)Error During Initialization Of The Y-Axis.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 040xxx (DJ 3000)MIO Card Error.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 040601 (DJ 3000)The MIO Card Does Not Support The MIO 6 Protocol Cards With Vision 5 Or Below Can Not Be Used With The Plotter. Version 5.1 Cards Behave As Expected But Does Not Support PML Instructions.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 050000 (DJ 3000)The Line Sensor Has Problems Finding The Mark Encoder.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 060000 (DJ 3000)The Line Sensor Is Not Functioning Properly Because There Is To Much Ambient Light.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 060200 (DJ 3000)Incompatible Firmware And Carriage PCA.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 060399 (DJ 3000)Incompatible Firmware And Line Sensor.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 07xxxx (DJ 3000)Firmware Error.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 08xxxx (DJ 3000)PostScript Error.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 080001 (DJ 3000)Hard Disk Drive Installed Without PostScript.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 09xxxx (DJ 3000)Problem With The Hard Disk.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 09004 (DJ 3000)PostScript Installed Without The Hard Disk Drive.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010020 (DJ 3500)The CheckSum Read On The Flash SIMM Is Incorrect.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010021 (DJ 3500)The Base DRAM Or The RAM SIMM Tests Failed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010022 (DJ 3500)The SWATH RAM Test Failed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010023 (DJ 3500)A Fuse On The Main PCA Has Blown.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010025 (DJ 3500)Problem Initializing The Encoder Pulse Generator.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010030 (DJ 3500)One Of The Two Interconnect Boards Not Detected.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010031 (DJ 3500)The Printhead Primitive Driver ASIC Test Failed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010032 (DJ 3500)Fan Test Failed - Current Not Detected In One Or Both Fans.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010033 (DJ 3500)The DC Motor ASIC Test Failed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010034 (DJ 3500)One Of The DC Motor Has Failed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010035 (DJ 3500)One Of The Stepper Motors Has Failed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010036 (DJ 3500)ADC Test Failure In The Main PCA.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010037 (DJ 3500)ADC Test Failure In The Carriage PCA.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010038 (DJ 3500)A Printhead Voltage Could Not Be Set - Main PCA Failure.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010039 (DJ 3500)A Printhead Voltage Could Not Be Set - Carriage PCA Failure.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010040 (DJ 3500)The Ambient Temperature Measured Is Out Of The Normal Range.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010041 (DJ 3500)Problem In Setting The Printhead Voltage.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010042 (DJ 3500)The Status Of One Of The Optical Sensors Is Not Stable When It Should Be.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010100 (DJ 3500)Error Reading In The EEROM.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010101 (DJ 3500)An Action Outside The EEROM Limits Has Been Performed.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010102 (DJ 3500)Physical EEROM Write And/Or Write Operations Failed. The EEROM Data That Is Written Does Not Match The Data That Is Read.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010110 (DJ 3500)The Content Of The Permanent Configuration Area Of The EEROM Is Not Valid When The Printer Is initialised In Service Mode.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010111 (DJ 3500)The Content Of The User Configuration Area EEROM Is Not Valid When The Printer Is initialised.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010120 (DJ 3500)The Content Of The Permanent Configuration Area Of The EERom Is Not Valid When Printer Is initialised In Normal Mode.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 010121 (DJ 3500)One Of The Banks Of The User Area Was Corrupted While Writing Or Reading In That Area.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 035000 (DJ 3500)Error In Finding The Primer Home Position.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 035001 (DJ 3500)Error In Finding The Elevator Home Position.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 035002 (DJ 3500)Error In Finding The Refill Arm Home Position.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 035003 (DJ 3500)Error In Finding The refill Stepper Motor Home Position.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 035004 (DJ 3500)Error In Finding The Service Station Home Position.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 035005 (DJ 3500)Elevator Has A Problem Reaching A Desired Position.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 035006 (DJ 3500)The Refill Position In The Y-axis is Not Calibrated.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 020010 (DJ 3500)Problem With Fine Movement of The Y-Axis Motor.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 020011 (DJ 3500)Error During Initialization Of The Y-Axis.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 040xxx (DJ 3500)MIO Card Error.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 040601 (DJ 3500)The MIO Card Does Not Support The MIO 6 Protocol Cards With Vision 5 Or Below Can Not Be Used With The Plotter. Version 5.1 Cards Behave As Expected But Does Not Support PML Instructions.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 050000 (DJ 3500)The Line Sensor Has Problems Finding The Mark Encoder.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 060000 (DJ 3500)The Line Sensor Is Not Functioning Properly Because There Is Too Much Ambient Light.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 060200 (DJ 3500)Incompatible Firmware And Carriage PCA.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 060399 (DJ 3500)Incompatible Firmware And Line Sensor.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 07xxxx (DJ 3500)Firmware Error.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 08xxxx (DJ 3500)PostScript Error.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 080001 (DJ 3500)Hard Disk Drive Installed Without PostScript.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 09xxxx (DJ 3500)Problem With The Hard Disk.
Designjet 2000 CP, 2500 CP, 2800 CP, 3000 CP, 3500 CP, 3800 CP error 09004 (DJ 3500)PostScript Installed Without The Hard Disk Drive.
error-CodeBeschreibung / Empfehlung
— Error Code— Description / Recommendation
Designjet 4000, 4020 error 01.0:03Error Impact 12C Channel.
Designjet 4000, 4020 error 01.0:10Problem With The Gamut PCI PCA.
Designjet 4000, 4020 error 01.1:10Problem With The PrintMech PCA.
Designjet 4000, 4020 error 01.2:10ISS PCA Faulty - Humidity Sensor Out Of Scale Or NVM Backup Failure.
Designjet 4000, 4020 error 02:10Encoder Seems To Be Wrong.
Designjet 4000, 4020 error 02.1:10Problem With The Carriage PCA.
Designjet 4000, 4020 error 03:10Problem With The Power Supply Unit.
Designjet 4000, 4020 error 05.1:10CPU Fan Is Stopped Or Burnt.
Designjet 4000, 4020 error 05.3:10Main Memory Size Failure.
Designjet 4000, 4020 error 06:03NVM File Has Bad CRC.
Designjet 4000, 4020 error 06:10Main NVM Failure - Not Detected, Read/Write Failed Or Readback Error.
Designjet 4000, 4020 error 07:10Aerosol Fan Drive Burnt.
Designjet 4000, 4020 error 08:10Problem With Front Panel.
Designjet 4000, 4020 error 11:10Trailing Cable Does Not Seem To Be Detected.
Designjet 4000, 4020 error 13.n:10Problem Starting Acumen Supplies.
Designjet 4000, 4020 error 21:03Service Station Servo Shutdown.
Designjet 4000, 4020 error 21:12Fail Moving Service Station.
Designjet 4000, 4020 error 21:13Problem With The Service Station.
Designjet 4000, 4020 error 23:10Problem With The APS.
Designjet 4000, 4020 error 24:03Ink Setup failure (Ink Supply Tubes Purge Failed).
Designjet 4000, 4020 error 24:10Broken Bag Detected in Ink Cartridge.
Designjet 4000, 4020 error 26.0:01Bad Contact Detected In ISS Slot 0 Floater.
Designjet 4000, 4020 error 26.1:01Bad Contact Detected In ISS Slot 1 Floater.
Designjet 4000, 4020 error 26.2:01Bad Contact Detected In ISS Slot 2 Floater.
Designjet 4000, 4020 error 26.3:01Bad Contact Detected In ISS Slot 3 Floater.
Designjet 4000, 4020 error 26.n:10Order Of Ink Supplies Incorrect.
Designjet 4000, 4020 error 26:14A Wrong Ink Cartridge Has Been Detected.
Designjet 4000, 4020 error 27:03An Error Has Occurred In Printhead Detection.
Designjet 4000, 4020 error 27:14A Wrong Printhead Has Been Detected.
Designjet 4000, 4020 error 29.0:01Printhead Cleaner Not Inserted Correctly In Slot 1.
Designjet 4000, 4020 error 29.1:01Printhead Cleaner Not Inserted Correctly In Slot 2.
Designjet 4000, 4020 error 29.2:01Printhead Cleaner Not Inserted Correctly In Slot 3.
Designjet 4000, 4020 error 29.3:01Printhead Cleaner Not Inserted Correctly In Slot 4.
Designjet 4000, 4020 error 29.4:01Printhead Cleaner Not Inserted Correctly In Slot 5.
Designjet 4000, 4020 error 29.5:01Printhead Cleaner Not Inserted Correctly In Slot 6.
Designjet 4000, 4020 error 29.6:01Printhead Cleaner Not Inserted Correctly In Slot 7.
Designjet 4000, 4020 error 29.7:01Printhead Cleaner Not Inserted Correctly In Slot 8.
Designjet 4000, 4020 error 41:03Electrical Current Limit In Media-Axis Motor.
Designjet 4000, 4020 error 41:10Electrical Fault In Media-Axis Motor.
Designjet 4000, 4020 error 42:03Elecrtical Current Limit In Scan-Axis Motor.
Designjet 4000, 4020 error 42:10Electrical Fault In Scan-Axis Motor.
Designjet 4000, 4020 error 43:10Vacuum Fan Has Stopped Functioning.
Designjet 4000, 4020 error 44:10Problem With The Aerosol Fan.
Designjet 4000, 4020 error 44:11Aerosol Fan Not Connected.
Designjet 4000, 4020 error 51:10Window Sensor Failure.
Designjet 4000, 4020 error 51.1:10PHC Access Door Sensor Failure.
Designjet 4000, 4020 error 52:10Drop Detector Switch On/Off Failure.
Designjet 4000, 4020 error 53:10Media Sensor Failure.
Designjet 4000, 4020 error 54:10Media Lever Sensor failure.
Designjet 4000, 4020 error 55:10Problem With The Line Sensor.
Designjet 4000, 4020 error 56:03Analog Encoder Calibration Failed.
Designjet 4000, 4020 error 56:10Analog Encoder Calibration Failed.
Designjet 4000, 4020 error 61:01The File Format Is Incorrect And The Printer Cannot Process The Job.
Designjet 4000, 4020 error 61:04.1The Postscript Fonts Are Missing. Upgrade The Firmware.
Designjet 4000, 4020 error 61:08.1The File Cannot Be Printed Because It Is Password Protected.
Designjet 4000, 4020 error 63:04Input/Output Problem Through The Network Card.
Designjet 4000, 4020 error 64:04Input/Output Problem Through The USB Port.
Designjet 4000, 4020 error 65:04Input/Output Problem Through An Unknown Port.
Designjet 4000, 4020 error 66:08Cannot Print File On Current Paper Type. The Paper Type Has Changed Since The File Was Sent.
Designjet 4000, 4020 error 67:04Input/Output Problem Through a Fireware Port.
Designjet 4000, 4020 error 68:03Non-critical permanent data was lost. This does not prevent the printer working, only that internal life counters will not be recorded untill the printer is restarted.
Designjet 4000, 4020 error 71:03Out of memory failure.
Designjet 4000, 4020 error 71:04Out of memory failure.
Designjet 4000, 4020 error 71:19Defult serial Number found in the main and back up NVM. It seems that both the Ink Supply and Hard Disk Drive have been replaced together.
Designjet 4000, 4020 error 72:04Generic Firmware error.
Designjet 4000, 4020 error 73:03Servo error.
Designjet 4000, 4020 error 74:00Failed getting part number/serial number.
Designjet 4000, 4020 error 74:01Error uploading firmware.
Designjet 4000, 4020 error 74:04Old vacuum fan detected - upgrade the firmware.
Designjet 4000, 4020 error 76:03Out of disk space - data was lost.
Designjet 4000, 4020 error 77:04Embedded web server internal software error.
Designjet 4000, 4020 error 79:03Generic firmware error.
Designjet 4000, 4020 error 79:04Generic firmware error.
Designjet 4000, 4020 error 79.1:04CDS server lost connection with client.
Designjet 4000, 4020 error 81:01Paper servo shutdown.
Designjet 4000, 4020 error 81:03It was impossible to correctly stop the servo before setting the encoder position.
Designjet 4000, 4020 error 81:10Fail starting paper motor.
Designjet 4000, 4020 error 85:03Problem finding the drive roller zero.
Designjet 4000, 4020 error 86:01Carriage servo shutdown.
Designjet 4000, 4020 error 86:03Scan-axis lenght test failure.
Designjet 4000, 4020 error 86:10Initialising scan-axis motor failure.
Designjet 4000, 4020 error 86:11Scan-axis length too short.
Designjet 4000, 4020 error 91:10Repeated printhead issue.
Designjet 4000, 4020 error 93:11Unable to pressurise the IDS.
Designjet 4000, 4020 error 98:02Switching to lower performance due to printhead quality.
error-CodeBeschreibung / Empfehlung
— Error Code— Description / Recommendation
Designjet 5000, 5500 error FFFF FFFF xxxxxxxxGeneral firmware error.
Designjet 5000, 5500 error FFFF FFFF 02B301b0This error usually appears at the beginning of Printhead Alignment due to a firmware bug. If requent, upgrade firmware to A.02.xx.
Designjet 5000, 5500 error FFFF FFFF 02E30751Related to a Hard Drive starting to fail.
Designjet 5000, 5500 error FFFF FFFF 01DCxxxxThere is a problem with the I/O Card (happens during power up).
FFFF FFFF 01DC0077
FFFF FFFF 027302F8
Designjet 5000, 5500 error FFFF FFFF 030D0170 or 030d0171At power-up, the Printer thinks it is smaller than 42 inches.
Designjet 5000, 5500 error FFFF FFFF 031609xxThis error code only appears if the Main PCA was replaced without removing the media from the printer, because the firmware tries to find the last media information in the EEROM. Since the information cannot be found, this error code is displayed. Remove media and re-boot the printer.
FFFF FFFF 03160A14
Designjet 5000, 5500 error FFFF FFFF 031C02C2Media System Error: Upgrade Firmware (Error points to not have any profiles). Replace hard Drive if Firmware Upgrade fails.
Can occur when or if a printer has been interrupted in a process and shut down with paper in the paper path. For example, a user cancels a print but the printer keeps on printing so the user interrupts by switching off the main power switch.
→ Solution: If the error recurs when the printer is rebooted, try the following: Remove paper from the printer and power cycle it. The system error will disappear, the printer will start up to Ready for media and you can reload paper using the front panel LOAD MEDIA button.
Designjet 5000, 5500 error FFFF FFFF 03450097If the Window is opened during the cutting operation, the Printer hangs and the Carriage suddenly stops. If you press any key on the front panel FFFF FFFF 03450097 may be displayed. Re-boot the Printer and make sure that the Window is never opened during the cutting operation. Upgrade to any A.02.xx firmware release.
Designjet 5000, 5500 error FFFF FFFF 036000BDThis firmware error code is related to the detection of the Printhead cleaners by the line sensor. It always happens during initialisation, while checking the Printhead Cleaners. In most cases, it is a problem of incorrectly inserted Printhead Cleaners, but it can also be caused by a service station fault.
Designjet 5000, 5500 error FFFF FFFF 036e0136This is an internal general error code which can appear during the Printhead Alignment process. The chance of this error appearing is less than 0.5% and there is nothing wrong with the printer. Re-boot the printer and error code should not appear again.
Designjet 5000, 5500 error 01002D(Non-Continuable) The main PCA cannot communicate with the Carriage.
Designjet 5000, 5500 error 010023(Non-Continuable) EEROM Test failure.
Designjet 5000, 5500 error 010030This error code appears when the power supply detects a low spike (e.g. due to a temporary loss of tension).
034c095a The Power Supply may not function correct.
034c095e There is nothing wrong with the Printer. Reboot the printer and error code should not appear again.
Designjet 5000, 5500 error 010040Error in Paper-axis Encoder quadrature.
Designjet 5000, 5500 error 010041Error in Scan-axis Encoder quadrature.
Designjet 5000, 5500 error 010042Error in Service Station-axis Encoder quadrature.
Designjet 5000, 5500 error 010090(Continuable) Error in Paper-axis Motor Encoder.
Designjet 5000, 5500 error 010091(Continuable) Error in Paper-axis Motor Encoder.
Designjet 5000, 5500 error 010092(Continuable)Mark Encoder position not detected on Drive Roller.
Designjet 5000, 5500 error 011000NIB Crash. Power printer off and on again using the power switch at the back of the printer.
Designjet 5000, 5500 error 04000001E603D9 This is an error that is related to the parallel port. It happens normally in new printers and only once (it is unlikely to happen again). Even if the error appears again, there is nothing wrong with the Printer.
Designjet 5000, 5500 error 050000(Continuable) Lens has problems reading the Mark Encoder on the Drive Roller.
Designjet 5000, 5500 error 050001(Continuable) Lens has problems reading the Mark Encoder on the Drive Roller.
Designjet 5000, 5500 error 06030CBad line sensor.
Designjet 5000, 5500 error 06040CLine sensor not connected correctly.
Designjet 5000, 5500 error 0A0000APS Failure.
Designjet 5000, 5500 error 0A0010APS Failure.
Designjet 5000, 5500 error 0A0020Error in calibrating the APS sensor.
Designjet 5000, 5500 error 0A0030Problem in Depressurizing Air System.
Designjet 5000, 5500 error 0A0040APS Failure.
Designjet 5000, 5500 error 0A0050(Non-Continuable) The printer had detected a leak in the Tubes System (should only appear in printers with the Ink Leak Detector installed).
Designjet 5000, 5500 error 0A0060(Non-Continuable) The Printer has detected a leak in the Tubes System (should only appear in printers with the Ink Leak Detector installed).
Designjet 5000, 5500 error 0A0070(Continuable) The Backup EEROM contents stored in the Hard Disk Drive are not consistent with the ones required by the firmware.
Designjet 5000, 5500 error 0B0000Bad Ambient Temperature measured.
Designjet 5000, 5500 error 0B0001Bad humidity read.
Designjet 5000, 5500 error 0B0002Bad IDS pressure read.
Designjet 5000, 5500 error 0B0003ADC0 Internal channels check Failure.
Designjet 5000, 5500 error 0B0004APS Failure.
Designjet 5000, 5500 error 0B0005APS Failure.
Designjet 5000, 5500 error 0B0006The trailing cable has been incorrectly connected.
Designjet 5000, 5500 error 0B000XUnable to detect Fan (X= 7-Vacuum, 8-Cooling, 9-Aerosol).
Designjet 5000, 5500 error 0B0010 xxxxxxxxThis firmware error code is related to the detection of the printhead cleaners by the line sensor. It always happens during initialisation, while checking the printhead cleaners. In most cases, it is a problem of incorrectly inserted printhead cleaners, but it can also be caused by the service station.
Designjet 5000, 5500 error 0B000APrimer Shutdown Error.
Designjet 5000, 5500 error 0B000BAPS Failure.
Designjet 5000, 5500 error 0B000CSerial Device ADC test failure.
Designjet 5000, 5500 error 0B000D24 V source test failure.
Designjet 5000, 5500 error 0B000EAt power-up, the Printer thinks it is smaller than 42 inches.
Designjet 5000, 5500 error 0B000F(Continuable) Only applicable to Designjet 5500 series. Unable to detect the Heater. If this error appears, all settings related to the heater will disappear from the front panel.
Designjet 5000, 5500 error 0C0030Drop detect failure.
Designjet 5000, 5500 error 0C0032(Continuable) Drop detector not calibrated or the calibration settings have been lost.
Designjet 5000, 5500 error 0C0040Error in Printhead Drop Detection. This error code appears when the Printer detects that the same area of nozzles do not work in different Printheads. The possible causes are either fibres or a piece of paper in the Drop Detector or that the Scan-Axis reference is incorrect.
Designjet 5000, 5500 error 0C00FFPrint Mask could not be generated. The mask generation algorithm could not generate the print mask. Possible causes are memory corruption, print mode definition incompatible with mask restrictions (if using an external RIP). This cause is not likely to be the Printhead because if it was, the Printhead would be marked as XX21 REPLACE.
Designjet 5000, 5500 error 0C1000Primer not calibrated or the calibration settings have been lost.
Designjet 5000, 5500 error 0C1001Primer Shutdown Error.
Designjet 5000, 5500 error 0D0000No media profiles available.
Designjet 5000, 5500 error 0D0000033f019C No media profiles available.
Designjet 5000, 5500 error 0D0002(Continuable) Insufficient memory to Initialize HPGL2/RTL. The minimum memory required is 96 MB so verify memory installed on the printer.
Designjet 5000, 5500 error 0D0003 xxxxxxxx(Non-Continuable) This error usually appears at the beginning of printhead alignment due to a firmware bug. If error appears frequently upgrade to firmware release A.02.xx.
Designjet 5000, 5500 error 0D0004 xxxxxxxx(Non-Continuable) This is an internal general error code which can appear during the Printhead Alignment process. The chance of this error appearing is less than 0.5% and there is nothing wrong with the Printer. Re-boot the printer and the error code should not appear again.
Designjet 5000, 5500 error 0D0005 03180382(Non-Continuable) After cutting the media, the Printer cannot deactivate the cutter.
Designjet 5000, 5500 error 0Fxxxx(Non-Continuable) A firmware error has occurred.
Designjet 5000, 5500 error 0F0100 030C099F(Non-Continable) While start up:
This may be an error finding the mark encoder. The mark encoder is the white plastic piece on the left end of the roller. Replace the lense cover first. If the error remains, turn the printer off, and place a piece of black tape over the hole at the left end of the drive roller, this will block the mark encoder from the line sensor and should trigger a 010092 error during power on. When the 010092 error comes up, press enter to continue past the error. After the printer comes ready, remove the tape, and run a scan axis calibration.
To run the Scan Axis Calibration:
1. Enter "Device Setup".
2. Enter "Utilities".
3. Press the UP arrow and ENTER keys simultaniously.
4. Select "Yes".
5. Enter "Service Calibrations".
6. Run the "Scan Axis Calibration".
Designjet 5000, 5500 error 0F0100 03180382(Non-Continable) After cutting the media, the Printer cannot deactivate the cutter.
Designjet 5000, 5500 error 0F0100 36B0923(Non-Continable) Firmware error. Hard Drive Replacement fixed issue.
Designjet 5000, 5500 error 0F0200 00B007bcThis is an error related to an internal crash involving media profiles and memory.
Designjet 5000, 5500 error 0F0200 00B007E5Refer to System Error Code 0F0200 00B007BC.
Designjet 5000, 5500 error 0F0200 01E603d2This is an error that is related to the Parallel Port. It happens normally in New Printers and only once (it is unlikely to appear again). Even if the error appears again, there is nothing wrong with the printer.
Designjet 5000, 5500 error 1F500XX(Boot Failed) This is an error related to the Hard Disk Drive, either the connections are bad or the Hard Disk Drive or the Main PCA are defective.
Designjet 5000, 5500 error 1F50010(Boot Failed) PCI Bus Error. Hard Drive could be bad. Replace Hard Disk (Main PCA, Power Supply). Also swap JetDirect Slots.
Designjet 5000, 5500 error E50000This is an error that is related to the Hard Disk Drive, either the connections are bad or the Hard Disk Drive and/or the Main PCA are defective.
— Error Code— Description / Recommendation
Designjet T920, T930, T1500, T2500, T3500 error 01.0:10Problem with the engine PCA.
Designjet T920, T930, T1500, T2500, T3500 error 01.1:10Error in the engine PCA.
Designjet T920, T930, T1500, T2500, T3500 error 01.2:10Problem with the backup NVM.
Designjet T920, T930, T1500, T2500, T3500 error 01.7:10Communication errors between engine PCA and formatter.
Designjet T920, T930, T1500, T2500, T3500 error 02.1:10Problem with the carriage PCA.
Designjet T920, T930, T1500, T2500, T3500 error 03.2:10Problem with the E-Box cooling fans.
Designjet T920, T930, T1500, T2500, T3500 error 03:10Problem with the power supply unit.
Designjet T920, T930, T1500, T2500, T3500 error 05.1:10Problems with the formatter FAN.
Designjet T920, T930, T1500, T2500, T3500 error 05.4:10BIOS data corrupted in formatter.
Designjet T920, T930, T1500, T2500, T3500 error 05.5:10Action: Update the printer's BIOS.
Designjet T920, T930, T1500, T2500, T3500 error 05.7:10Synchronization problems between control panel and formatter.
Designjet T920, T930, T1500, T2500, T3500 error 06:03, 06:10Problems with NVM in hard disk.
Designjet T920, T930, T1500, T2500, T3500 error 06.1:10Hard disk not detected.
Designjet T920, T930, T1500, T2500, T3500 error 06.2:10Hard disk cannot be unlocked.
Designjet T920, T930, T1500, T2500, T3500 error 06.3:10Hard disk is corrupted.
Designjet T920, T930, T1500, T2500, T3500 error 08:04Communication lost between front panel and formatter.
Action: Restart the printer. If the problem persists, update the printer's firmware. See Update the firmware.
Designjet T920, T930, T1500, T2500, T3500 error 08:08A front panel icon does not work.
Action: Retry the operation that you were attempting. If it fails again, restart the printer. If the problem persists, update the printer's firmware. See Update the firmware.
Designjet T920, T930, T1500, T2500, T3500 error 08:10Problems detected in the front panel Hardware.
Designjet T920, T930, T1500, T2500, T3500 error 08:11Communication lost between front panel and printer.
Designjet T920, T930, T1500, T2500, T3500 error 09:01Media jam in Scanner.
Designjet T920, T930, T1500, T2500, T3500 error 09:01:10Scanner Motor is failing.
Designjet T920, T930, T1500, T2500, T3500 error 09:02Scanner not calibrated.
Designjet T920, T930, T1500, T2500, T3500 error 09:02:10CIS A Element is failing.
Designjet T920, T930, T1500, T2500, T3500 error 09:03File I/O Error.
Designjet T920, T930, T1500, T2500, T3500 error 09:03:10CIS B Element is failing.
Designjet T920, T930, T1500, T2500, T3500 error 09:04Library failed to load.
Designjet T920, T930, T1500, T2500, T3500 error 09:04:10CIS C Element is failing.
Designjet T920, T930, T1500, T2500, T3500 error 09:05:10CIS D Element is failing.
Designjet T920, T930, T1500, T2500, T3500 error 09:06:10CIS E Element is failing.
Designjet T920, T930, T1500, T2500, T3500 error 09:08:11Power cable of the Scanner is failing.
Designjet T920, T930, T1500, T2500, T3500 error 09:09:11USB cable of the Scanner is failing.
Designjet T920, T930, T1500, T2500, T3500 error 09:10:04Scanner is in SAFE MODE.
Designjet T920, T930, T1500, T2500, T3500 error 09:10:10Scanner Controller Board (SCU) is failing.
Designjet T920, T930, T1500, T2500, T3500 error 11:10Trailing cable does not seem to be detected.
Designjet T920, T930, T1500, T2500, T3500 error 21.2:13Failure moving service station.
Designjet T920, T930, T1500, T2500, T3500 error 21:13Problem with the Service Station motor.
Designjet T920, T930, T1500, T2500, T3500 error 22.0:00Service-station-side ink supply station error.
Designjet T920, T930, T1500, T2500, T3500 error 22.1:00Front-panel-side ink supply station error.
Designjet T920, T930, T1500, T2500, T3500 error 24:10Error detected in ink tube system.
Designjet T920, T930, T1500, T2500, T3500 error 26:01Ink supply error found during IDS diagnostic test.
Designjet T920, T930, T1500, T2500, T3500 error 27:01Too many nozzles out detected.
Designjet T920, T930, T1500, T2500, T3500 error 39.1:01Roll 1 has been unexpectedly unloaded.
Action: Reload the roll.
Designjet T920, T930, T1500, T2500, T3500 error 39.2:01Roll 2 has been unexpectedly unloaded.
Action: Reload the roll.
Designjet T920, T930, T1500, T2500, T3500 error 39.11:01Media unloaded.
Designjet T920, T930, T1500, T2500, T3500 error 39.12:01Media unloaded.
Designjet T920, T930, T1500, T2500, T3500 error 41:03Electrical problem (fault, current limit, overheating) in paper-axis motor.
Designjet T920, T930, T1500, T2500, T3500 error 42:03Electrical problem (fault, current limit, overheating) in scan-axis motor.
Designjet T920, T930, T1500, T2500, T3500 error 45.1:03, 45.1:10Error in the rewinder 1 system (upper rewinder).
Designjet T920, T930, T1500, T2500, T3500 error 45.2:03, 45.2:10Error in the rewinder 2 system (lower rewinder).
Designjet T920, T930, T1500, T2500, T3500 error 46.1:10Error in the upper pump of the PHA blowing system.
Designjet T920, T930, T1500, T2500, T3500 error 46.2:10Error in the lower pump of the PHA blowing system.
Designjet T920, T930, T1500, T2500, T3500 error 47:03, 47:10Starwheel motor error.
Designjet T920, T930, T1500, T2500, T3500 error 47.5:10Problem at the starwheel lifter motor end of the travel sensor.
Designjet T920, T930, T1500, T2500, T3500 error 48:00PRS Actuator system failure.
Designjet T920, T930, T1500, T2500, T3500 error 52:10Drop detector failure.
Designjet T920, T930, T1500, T2500, T3500 error 54.4:03Pinchwheel lifter motor error.
Designjet T920, T930, T1500, T2500, T3500 error 55:10Cannot access the line sensor EEPROM.
Designjet T920, T930, T1500, T2500, T3500 error 56:01Drive roller analog encoder homing failed.
Designjet T920, T930, T1500, T2500, T3500 error 59.1:09Two electrical parts have been replaced at the same time.
Designjet T920, T930, T1500, T2500, T3500 error 59.2:00An unsupported or reused part has been installed.
Designjet T920, T930, T1500, T2500, T3500 error 59.3:10Wrong information stored on CryptoAsic.
Designjet T920, T930, T1500, T2500, T3500 error 59.4:10CryptoAsic failure.
Designjet T920, T930, T1500, T2500, T3500 error 59.5:19CryptoAsic type mismatch.
Designjet T920, T930, T1500, T2500, T3500 error 59.6:19Printer serial number mismatch.
Designjet T920, T930, T1500, T2500, T3500 error 59.7:14CryptoAsic generic error.
Designjet T920, T930, T1500, T2500, T3500 error 60.1:11Initialization error (cannot read RFID tag).
Designjet T920, T930, T1500, T2500, T3500 error 60.2:17Initialization error (RFID has incorrect data).
Designjet T920, T930, T1500, T2500, T3500 error 61:01Incorrect or unsupported file format. The file format is wrong and the printer cannot process the job.
Action:
• Turn off the printer using the Power button at the front.
• Turn off the power switch at the rear.
• Disconnect the power cord.
• Reconnect the power cord and turn on the printer.
• Send the same job to the printer again.
• Ensure that the printer’s firmware is up to date. See Update the firmware.
Designjet T920, T930, T1500, T2500, T3500 error 61:04.1PostScript fonts seem to be missing.
Action: Update your printer's firmware. See Update the firmware.
Designjet T920, T930, T1500, T2500, T3500 error 61:04.2Unknown PostScript ID sent to printer.
Action: Update your printer's firmware. See Update the firmware.
Designjet T920, T930, T1500, T2500, T3500 error 61:0861:08 Incorrect paper type specified in job.
Action: Resend the job.
Designjet T920, T930, T1500, T2500, T3500 error 61:08.1The job cannot be printed because it is password-protected.
Designjet T920, T930, T1500, T2500, T3500 error 61:08.2The job cannot be printed because it contains errors.
Action: Resend the job from the Embedded Web Server.
Designjet T920, T930, T1500, T2500, T3500 error 61:09Unexpected end of job.
Action: Resend the job.
Designjet T920, T930, T1500, T2500, T3500 error 61:10Job timed out.
Designjet T920, T930, T1500, T2500, T3500 error 63:04Network interface error.
Designjet T920, T930, T1500, T2500, T3500 error 63:10Network interface error.
Action:
• Turn off the printer using the Power button at the front.
• Turn off the power switch at the rear.
• Disconnect the power cord.
• Reconnect the power cord and turn on the printer.
• Check that the network cable is correctly connected.
• Ensure that the printer’s firmware is up to date. See Update the firmware.
Designjet T920, T930, T1500, T2500, T3500 error 63:20A potential problem has been detected in the network interface.
Action:
• Turn off the printer using the Power button at the front.
• Turn off the power switch at the rear.
• Disconnect the power cord.
• Reconnect the power cord and turn on the printer.
• Send the same job to the printer again.
• Ensure that the printer’s firmware is up to date. See Update the firmware.
Designjet T920, T930, T1500, T2500, T3500 error 71.03Out of memory. To avoid this, in the HP-GL/2 driver select the Advanced tab and then Send job as a bitmap.
Designjet T920, T930, T1500, T2500, T3500 error 71.08Insufficient display list.
Designjet T920, T930, T1500, T2500, T3500 error 72.02A service calibration should be performed.
Designjet T920, T930, T1500, T2500, T3500 error 74.01An error occurred when loading the firmware update file.
Action:
• Turn off the printer using the Power button at the front.
• Turn off the power switch at the rear.
• Disconnect the power cord.
• Reconnect the power cord and turn on the printer.
• Reload the firmware update file into the printer. See Update the firmware.
Designjet T920, T930, T1500, T2500, T3500 error 74.1:04Error uploading paper preset.
Action: Try the firmware update again. Do not try to use your computer while the update is in progress.
Designjet T920, T930, T1500, T2500, T3500 error 74.8:04The firmware update has failed.
Action: Your firmware file may be incorrect; try to download it again. See Update the firmware.
Designjet T920, T930, T1500, T2500, T3500 error 75.11:10Preventive maintenance 1 is recommended. Contact us.
Designjet T920, T930, T1500, T2500, T3500 error 75.21:10Preventive maintenance 2 is recommended. Contact us.
Designjet T920, T930, T1500, T2500, T3500 error 76:03The printer’s hard disk is full.
Action: You may want to use Disk Wipe to free some space; see Disk Wipe.
Designjet T920, T930, T1500, T2500, T3500 error 78:08Borderless printing not possible; setting ignored.
Action: Ensure that the loaded paper supports borderless printing.
Designjet T920, T930, T1500, T2500, T3500 error 78.1:04Paper settings area missing in paper settings file.
Designjet T920, T930, T1500, T2500, T3500 error 79:03, 79:04Generic firmware error.
Action: Update the printer's firmware. See Update the firmware.
Designjet T920, T930, T1500, T2500, T3500 error 79.2:04Generic Operating System error.
Designjet T920, T930, T1500, T2500, T3500 error 80:03Stacker overdrive motor error.
Designjet T920, T930, T1500, T2500, T3500 error 81:01Paper servo shutdown, possible paper jam.
Action: Open the printer window and make sure that there are no obstacles restricting the movement of the drive roller. If the paper has jammed, clear the obstruction by following the instructions in the front panel.
Designjet T920, T930, T1500, T2500, T3500 error 86:01Scan axis servo shutdown, possible paper jam.
Action: Open the printer window and make sure that there are no obstacles restricting the movement of the printhead’s carriage. If the paper has jammed, clear the obstruction by following the instructions in the front panel.
Designjet T920, T930, T1500, T2500, T3500 error 87:01Problem reading the scan-axis encoder.
Designjet T920, T930, T1500, T2500, T3500 error 89:03Stacker ramps motor error.
Designjet T920, T930, T1500, T2500, T3500 error 90:03 Diverter valves motor error.
Designjet T920, T930, T1500, T2500, T3500 error 93.0.n:10Ink pressure error in first test during in Printhead filling for color n.
Designjet T920, T930, T1500, T2500, T3500 error 93.1.n:10Temperature error in first spitting test during in Printhead filling for color n.
Designjet T920, T930, T1500, T2500, T3500 error 93.2.n:10Ink pressure error in second test during in Printhead filling for color n.
Designjet T920, T930, T1500, T2500, T3500 error 93.3.n:10Temperature error in second spitting test during in Printhead filling for color n.
Designjet T920, T930, T1500, T2500, T3500 error 94, 94.1Restart color calibration. See Color calibration.
error-CodeBeschreibung / Empfehlung
— Error Code— Description / Recommendation
Designjet T610, T620, T1100, T1120 error 01.0:YZHCI queue does not end after 2 seconds - problem with formatter and/or main board.
Designjet T610, T620, T1100, T1120 error 01.1:YZNVM backup: not found, read, write or read back error.
Designjet T610, T620, T1100, T1120 error 01.2:YZPrint mech PCA fault or NVM backup failure.
Designjet T610, T620, T1100, T1120 error 02.1:YZEncoder seems to be wrong. (Code YZ seems to be a more general error with the carriage.)
Designjet T610, T620, T1100, T1120 error 02.1:10Seems to fail reading pens voltage. (May need replacement of Carriage PCA, Trailing Cable or Main PCA)
Designjet T610, T620, T1100, T1120 error 02.2:YZProblem with the Carriage PCA.
Designjet T610, T620, T1100, T1120 error 03:YZProblem with Power Supply Unit.
Designjet T610, T620, T1100, T1120 error 05.1:YZCPU Fan is stopped or burnt.
Designjet T610, T620, T1100, T1120 error 06:YZMain NVM failure - not detected, read/write failed or readback error.
Designjet T610, T620, T1100, T1120 error 08:YZProblem with the Front Panel.
Designjet T610, T620, T1100, T1120 error 11:YZTrailing cable does not seem to be detected.
Designjet T610, T620, T1100, T1120 error 12.n:YZCarriage and PCA Main doesn't detect pens.
Designjet T610, T620, T1100, T1120 error 21:YZFail moving Service Station. (General error)
Designjet T610, T620, T1100, T1120 error 21:13Service Station is very dirty. (May be the Print Heads are more worse after cleaning as before.)
Designjet T610, T620, T1100, T1120 error 21.1:YZService Station servo shutdown.
Designjet T610, T620, T1100, T1120 error 22.0:YZISS left BPSO error. (Supplies 0, 1, 2)
Designjet T610, T620, T1100, T1120 error 22.1:YZISS left BPS1 error. (Supplies 3, 4, 5)
Designjet T610, T620, T1100, T1120 error 24:YZInk Setup failure (Ink Delivery System (IDS) Tubes purge failed.)
Designjet T610, T620, T1100, T1120 error 26.n:YZOrder of Ink Supplies incorrect.
Designjet T610, T620, T1100, T1120 error 27:YZAn error has occurred in Printhead detection.
Designjet T610, T620, T1100, T1120 error 29.n:YZAn error has occurred in Printhead detection.
Designjet T610, T620, T1100, T1120 error 31:YZAn error has been detected with the cutter.
Designjet T610, T620, T1100, T1120 error 38:YZAn error has been detected with the Media Output Tray.
Designjet T610, T620, T1100, T1120 error 41:YZElectrical fault or current limit in Media-Axis Motor.
Designjet T610, T620, T1100, T1120 error 41.1:YZElectrical fault or current limit in Media-Axis Motor.
Designjet T610, T620, T1100, T1120 error 42:YZElectrical fault or current limit in Scan-Axis Motor.
Designjet T610, T620, T1100, T1120 error 44:YZFan electrical fault, or not connected.
Designjet T610, T620, T1100, T1120 error 45:YZAn error with the Rewinder System has been detected.
Designjet T610, T620, T1100, T1120 error 47:YZStar wheels motor error.
Designjet T610, T620, T1100, T1120 error 48:YZPPS system failure.
Designjet T610, T620, T1100, T1120 error 51:YZWindow Sensor failure.
Designjet T610, T620, T1100, T1120 error 52:YZThe printer has detected a problem with the Drop Detector.
Designjet T610, T620, T1100, T1120 error 55:YZProblem with the Line Sensor. The printer has detected a failure to access Line Sensor EEPROM.
Designjet T610, T620, T1100, T1120 error 56:YZDrive roller analog encoder sensor fail or calibration failed.
Designjet T610, T620, T1100, T1120 error 58:YZThe Line Sensor of the printer is not functioning correctly. Either the line sensor shutter has failed to open, there is a failure to communicate with the Line Sensor, the Line Sensor is not calibrated correctly, or the firmware is not compatible with the Line Sensor.
Designjet T610, T620, T1100, T1120 error 61:YZThe file format is incorrect and the Printer cannot process the job.
Designjet T610, T620, T1100, T1120 error 62:YZPC Interface.
Designjet T610, T620, T1100, T1120 error 63:YZInput/Output problem through the Network Card.
Designjet T610, T620, T1100, T1120 error 64:YZInput/Output problem through the USB port.
Designjet T610, T620, T1100, T1120 error 65:YZMemory Driver Internal I/O error, I/O Socket Manager Internal I/O error.
Designjet T610, T620, T1100, T1120 error 66:YZCannot print file on current paper type. The paper type has changed since the file was sent, so the file cannot be printed on the paper type currently loaded.
Designjet T610, T620, T1100, T1120 error 67:YZInput/Output problem through a Firewire Port.
Designjet T610, T620, T1100, T1120 error 68:YZLoss of engine counters tracking.
Designjet T610, T620, T1100, T1120 error 71:YZOut of memory failure.
Designjet T610, T620, T1100, T1120 error 71:19Default Serial Number found in the main and backup NVM. It seems that both the Print Mech PCA and Hard Disk Drive have been replaced together.
Designjet T610, T620, T1100, T1120 error 72:YZGeneric Firmware error.
Designjet T610, T620, T1100, T1120 error 73:YZServo Error.
Designjet T610, T620, T1100, T1120 error 74:YZError uploading firmware update file.
Designjet T610, T620, T1100, T1120 error 74.1:YZError uploading media profile update file.
Designjet T610, T620, T1100, T1120 error 75.1:YZPreventative maintenance Kit #1 counter active. (Scan Axis Components, Ink Supply Tubes, Trailing Cable, Carriage)
Designjet T610, T620, T1100, T1120 error 75.2:YZPreventative maintenance Kit #2 counter active.
Designjet T610, T620, T1100, T1120 error 75.3:YZPreventative maintenance Kit #3 counter active. (Cutter Assembly)
Designjet T610, T620, T1100, T1120 error 75.4:YZPreventative maintenance Kit #4 counter active.
Designjet T610, T620, T1100, T1120 error 76:YZHard disk drive is full.
Designjet T610, T620, T1100, T1120 error 77:YZWeb access application. the web server is not functioning correctly.
Designjet T610, T620, T1100, T1120 error 78:YZBorderless printing not possible. Setting ignored.
Designjet T610, T620, T1100, T1120 error 78:1:YZMedia settings area missing in media settings file.
Designjet T610, T620, T1100, T1120 error 79:YZGeneric Firmware error.
Designjet T610, T620, T1100, T1120 error 79.1:YZRecoverable firmware error that does not stop the printing process.
Designjet T610, T620, T1100, T1120 error 81:YZProblem with paper advance.
Designjet T610, T620, T1100, T1120 error 81.1:YZProblem finding the Drive Roller zero.
Designjet T610, T620, T1100, T1120 error 84:YZBack tension servo shutdown (roll feeding).
Designjet T610, T620, T1100, T1120 error 85:YZProblem finding the Drive Roller zero.
Designjet T610, T620, T1100, T1120 error 86:YZPossible paper jam.
Designjet T610, T620, T1100, T1120 error 87:YZProblem finding the Scan-axi encoder reading.
Designjet T610, T620, T1100, T1120 error 93:YZUnable to pressurize the Ink Delivery System.
Designjet T610, T620, T1100, T1120 error 94:YZColour calibration error.
Designjet T610, T620, T1100, T1120 error 94.1:YZProfiling algorithm failed.
Designjet T610, T620, T1100, T1120 error 98:YZAutomatic backup print mode enabled.
error-CodeBeschreibung / Empfehlung
— Error Code— Description / Recommendation
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 01.0:YZHCI queue does not end after 2 seconds - problem with formatter and/or main board.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 01.1:YZNVM backup: not found, read, write or read back error.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 01.2:YZPrint mech PCA fault or NVM backup failure.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 02.1:YZEncoder seems to be wrong.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 02.2:YZProblem with the Carriage PCA.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 03:YZProblem with Power Supply Unit.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 05.1:YZCPU Fan is stopped or burnt.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 06:YZMain NVM failure - not detected, read/write failed or readback error.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 08:YZProblem with the Front Panel.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 11:YZTrailing cable does not seem to be detected.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 12.n:YZCarriage & PCA Main doesn't detect pens.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 21:YZFail moving Service Station.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 21.1:YZService Station servo shutdown.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 22.0:YZISS left BPSO error. (Supplies 0, 1, 2).
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 22.1:YZISS left BPS1 error. (Supplies 3, 4, 5).
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 24:YZInk Setup failure (Ink Delivery System (IDS) Tubes purge failed).
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 26.n:YZOrder of Ink Supplies incorrect.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 27:YZAn error has occurred in Printhead detection.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 29.n:YZAn error has occurred in Printhead detection.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 31:YZAn error has been detected with the cutter.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 38:YZAn error has been detected with the Media Output Tray.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 41:YZElectrical fault or current limit in Media-Axis Motor.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 41.1:YZElectrical fault or current limit in Media-Axis Motor.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 42:YZElectrical fault or current limit in Scan-Axis Motor.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 44:YZFan electrical fault, or not connected.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 45:YZAn error with the Rewinder System has been detected.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 47:YZStar wheels motor error.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 48:YZPPS system failure.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 51:YZWindow Sensor failure.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 52:YZThe printer has detected a problem with the Drop Detector.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 55:YZProblem with the Line Sensor. The printer has detected a failure to access Line Sensor EEPROM.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 56:YZDrive roller analog encoder sensor fail or calibration failed.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 58:YZThe Line Sensor of the printer is not functioning correctly. Either the line sensor shutter has failed to open, there is a failure to communicate with the Line Sensor, the Line Sensor is not calibrated correctly, or the firmware is not compatible with the Line Sensor.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 61:YZThe file format is incorrect and the Printer cannot process the job.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 62:YZPC Interface.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 63:YZInput/Output problem through the Network Card.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 64:YZInput/Output problem through the USB port.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 65:YZMemory Driver Internal I/O error, I/O Socket Manager Internal I/O error.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 66:YZCannot print file on current paper type. The paper type has changed since the file was sent, so the file cannot be printed on the paper type currently loaded.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 67:YZInput/Output problem through a Firewire Port.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 68:YZLoss of engine counters tracking.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 71:YZOut of memory failure.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 71:19Default Serial Number found in the main and backup NVM. It seems that both the Print Mech PCA and Hard Disk Drive have been replaced together.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 72:YZGeneric Firmware error.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 73:YZServo Error.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 74:YZError uploading firmware update file.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 74.1:YZError uploading media profile update file.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 75.1:YZPreventative maintenance Kit #1 counter active (Scan Axis Components, Ink Supply Tubes, Trailing Cable, Carriage).
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 75.2:YZPreventative maintenance Kit #2 counter active.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 75.3:YZPreventative maintenance Kit #3 counter active (Cutter Assembly).
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 75.4:YZPreventative maintenance Kit #4 counter active.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 76:YZHard disk drive is full.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 77:YZWeb access application. the web server is not functioning correctly.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 78:YZBorderless printing not possible. Setting ignore.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 78:1:YZMedia settings area missing in media settings file.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 79:YZGeneric Firmware error.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 79.1:YZRecoverable firmware error that does not stop the printing process.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 81:YZProblem with paper advance.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 81.1:YZProblem finding the Drive Roller zero.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 84:YZBack tension servo shutdown (roll feeding).
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 85:YZProblem finding the Drive Roller zero.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 86:YZPossible paper jam.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 87:YZProblem finding the Scan-axi encoder reading.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 93:YZUnable to pressurize the Ink Delivery System.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 94:YZColour calibration error.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 94.1:YZProfiling algorithm failed.
Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 98:YZAutomatic backup print mode enabled.
error-CodeBeschreibung / Empfehlung
— Error Code— Description / Recommendation
Designjet Z2100, Z3100, Z3200 error 01.0:YZCommunication with Main PCA failed.
Designjet Z2100, Z3100, Z3200 error 01.1:YZError in the Print Mech PCA.
Designjet Z2100, Z3100, Z3200 error 01.2:YZFailure reading acumen chip of an Ink Supply Station.
Designjet Z2100, Z3100, Z3200 error 01.3:YZDevice I2C acumen Right Ink Supply Station failure.
Designjet Z2100, Z3100, Z3200 error 02.1:YZProblem with the Carriage PCA.
Designjet Z2100, Z3100, Z3200 error 03:YZProblem with Power Supply Unit.
Designjet Z2100, Z3100, Z3200 error 03.0:10YZBattery of Real time clock ran down.
Designjet Z2100, Z3100, Z3200 error 06:YZFailure reading/writing NVM in Hard disk.
Designjet Z2100, Z3100, Z3200 error 08:YZ (or front panel is blank)No communication between the Front Panel and the Main PCA.
Designjet Z2100, Z3100, Z3200 error 11:YZTrailing cable does not seem to be detected.
Designjet Z2100, Z3100, Z3200 error 21:YZFail moving Service Station.
Designjet Z2100, Z3100, Z3200 error 21.1:YZFail moving the Primer Motor of the Service Station.
Designjet Z2100, Z3100, Z3200 error 2x.n:10Ink supply error found during IDS diagnostic test. The n represents the ink supply that is failing. The ink supply furthest to the left is always 0, and then they count up from left to right.
Designjet Z2100, Z3100, Z3200 error 22.0:YZLeft Ink Supply Station error.
Designjet Z2100, Z3100, Z3200 error 22.1:YZLeft Ink Supply Station error.
Designjet Z2100, Z3100, Z3200 error 22.2:YZRight Ink Supply Station error.
Designjet Z2100, Z3100, Z3200 error 22.3:YZRight Ink Supply Station error.
Designjet Z2100, Z3100, Z3200 error 24:YZInk Setup failure (you must bring purgers).
Designjet Z2100, Z3100, Z3200 error 31:01An error has been detected with the cutter.
Designjet Z2100, Z3100, Z3200 error 31:02An error has been detected with the cutter.
Designjet Z2100, Z3100, Z3200 error 31:03Paper is loaded. While testing the cutter, paper should not be loaded.
Designjet Z2100, Z3100, Z3200 error 41:03Media-Axis Motor failure (likely due to friction or obstacles in the media path).
Designjet Z2100, Z3100, Z3200 error 41:YZMedia-Axis Motor failure (likely due to friction or obstacles in the media path).
Designjet Z2100, Z3100, Z3200 error 42:03Scan-Axis Motor failure (likely due to obstacles in the scan axis or electrical fault).
Designjet Z2100, Z3100, Z3200 error 42:YZScan-Axis Motor failure (likely due to friction or obstacles in the media path).
Designjet Z2100, Z3100, Z3200 error 44:YZFan electrical fault, or not connected.
Designjet Z2100, Z3100, Z3200 error 47:03Star wheels motor error.
Designjet Z2100, Z3100, Z3200 error 47:YZStar wheels motor error.
Designjet Z2100, Z3100, Z3200 error 48:YZPPS system failure.
Designjet Z2100, Z3100, Z3200 error 48:00Druckkopfausrichtungserror: Der optische Fokus erkennt das Messmuster nicht.
Gründe: Möglicherweise stimmt der Druckkopfabstand zum Material nicht.
Lösungen: Der hintere Gleiter am Druckkopfschlitten fehlt möglicherweise.
Designjet Z2100, Z3100, Z3200 error 51:YZWindow Sensor failure.
Designjet Z2100, Z3100, Z3200 error 52:10The printer has detected fibers in the Drop Detector.
Designjet Z2100, Z3100, Z3200 error 55:YZProblem with the Line Sensor (Tetris). The printer has detected a failure to access Line Sensor EEPROM.
Designjet Z2100, Z3100, Z3200 error 56:YZDrive roller analog encoder sensor fail or calibration failed.
Designjet Z2100, Z3100, Z3200 error 58:YZThe colour sensor ESP (spectrophotometer) of the printer is not working well. It could be a problem with the spectrophotometer, a communication problem between the spectrophotometer and Carriage PCA or the colour sensor shutter does not open properly.
Designjet Z2100, Z3100, Z3200 error 61:YZThe file format is incorrect and the Printer cannot process the job.
Designjet Z2100, Z3100, Z3200 error 62:YZPC interface issue. Power on and off. Get the latest version of the firmware.
Designjet Z2100, Z3100, Z3200 error 63:YZInput/Output problem through the Network interface of the formatter.
Designjet Z2100, Z3100, Z3200 error 64:YZInput/Output problem through the USB port.
Designjet Z2100, Z3100, Z3200 error 65:YZMemory Driver Internal I/O error, I/O Socket Manager Internal I/O error.
Designjet Z2100, Z3100, Z3200 error 66:YZCannot print file on current paper type. The paper type has changed since the file was sent, so the file cannot be printed on the paper type currently loaded.
Designjet Z2100, Z3100, Z3200 error 67:YZInput/Output problem through a firewire port.
Designjet Z2100, Z3100, Z3200 error 68:YZLoss of engine counters tracking.
Designjet Z2100, Z3100, Z3200 error 71:YZOut of memory failure.
Designjet Z2100, Z3100, Z3200 error 71:19Default Serial Number found in the main and backup NVM. It seems that both the Print Mech PCA and Hard Disk Drive have been replaced together.
Designjet Z2100, Z3100, Z3200 error 72:YZGeneric firmware error. Check that the printer has the latest firmware version - if not, update.
Designjet Z2100, Z3100, Z3200 error 72:YZA service calibration must be performed. Check the internal error code to see which calibration must be performed. To check the internal error code, press UP and CANCEL together while the error code is displayed.
Designjet Z2100, Z3100, Z3200 error 73:YZServo error.
Designjet Z2100, Z3100, Z3200 error 74:YZError uploading firmware update file.
Designjet Z2100, Z3100, Z3200 error 74.1:YZError uploading media profile update file.
Designjet Z2100, Z3100, Z3200 error 75.1:YZPreventative maintenance kit #1 counter active (Scan Axis Components, Ink supply tubes, trailing cable, carriage).
Designjet Z2100, Z3100, Z3200 error 75.2:YZPreventative maintenance kit #2 counter active.
Designjet Z2100, Z3100, Z3200 error 75.21:YZThe spittoons (left spittoon, service station) have reached 80% capacity
Designjet Z2100, Z3100, Z3200 error 75.22:YZThe spittoons (left spittoon, service station) are full.
Designjet Z2100, Z3100, Z3200 error 76:YZHard disk drive is full.
Designjet Z2100, Z3100, Z3200 error 77:YZWeb access application. the web server is not functioning correctly.
Designjet Z2100, Z3100, Z3200 error 78:YZBorderless printing not possible. Setting ignored.
Designjet Z2100, Z3100, Z3200 error 78:08The job received can not be printed without borders on this paper.
Designjet Z2100, Z3100, Z3200 error 78:1:YZMedia settings area missing in media settings file.
Designjet Z2100, Z3100, Z3200 error 79:YZGeneric Firmware error.
Designjet Z2100, Z3100, Z3200 error 79.1:YZRecoverable firmware error that does not stop the printing process.
Designjet Z2100, Z3100, Z3200 error 81:YZProblem with paper advance.
Designjet Z2100, Z3100, Z3200 error 81:YZThis error can occur because the printer has been dropped during transportation, causing structural damage. Before continuing with the 81:YZ troubleshooting, first look for structural damage.
Designjet Z2100, Z3100, Z3200 error 81.1:YZProblem finding the Drive Roller zero.
Designjet Z2100, Z3100, Z3200 error 84:YZBack tension servo shutdown (roll feedng).
Designjet Z2100, Z3100, Z3200 error 85:YZProblem finding the Drive Roller zero.
Designjet Z2100, Z3100, Z3200 error 86:YZPossible paper jam.
Designjet Z2100, Z3100, Z3200 error 86:01Problem moving the carriage, most likely due to a paper jam.
Designjet Z2100, Z3100, Z3200 error 87:YZProblem finding the Scan-axi encoder reading.
Designjet Z2100, Z3100, Z3200 error 93:YZUnable to pressurize the Ink Delivery System or the ISS Motor does not move as expected.
Designjet Z2100, Z3100, Z3200 error 94:YZColour calibration error
Designjet Z2100, Z3100, Z3200 error 94.1:YZProfiling algorithm failed.
Designjet Z2100, Z3100, Z3200 error 98:YZAutomatic backup print mode enabled.
error-CodeBeschreibung / Empfehlung
— Error Code— Description / Recommendation
Designjet Z6100 error 01.0:10Main PCA hardware failure.
Designjet Z6100 error 01.1:10PrintMech PCA hardware failure request a service/repair estimate.
Designjet Z6100 error 01.2:10ISS Top PCA communication failure.
Designjet Z6100 error 01.3:10ISS Bottom PCA communication failure.
Designjet Z6100 error 02:10There is no signal from the Scan Axis Encoder.
Analytics: Scan axis encoder may be wrong. Try to replace it.
Designjet Z6100 error 02.1:10Carriage PCA communication failure.
Designjet Z6100 error 03:10Power distribution failure.
Designjet Z6100 error 05:10Formatter communication failure with ISS.
Designjet Z6100 error 05.1:10Formatter CPU fan stoped or burnt.
Designjet Z6100 error 06:03Main NVM communication failure.
Designjet Z6100 error 06:10Main NVM communication failure.
Designjet Z6100 error 08:11Front Panel communication failure.
Designjet Z6100 error 11:10Trailing Cable does not seem to be connected.
Designjet Z6100 error 17.0:11PrintMech to Interconnect cable does not seem to be connected
Designjet Z6100 error 17.1:11PrintMech to Interconnect Data 1 cable does not seem to be connected.
Designjet Z6100 error 17.2:11PrintMech to Interconnect Data 2 cable does not seem to be connected.
Designjet Z6100 error 17.3:11Main PCA to PrintMech Black 1 cable does not seem to be connected.
Designjet Z6100 error 17.4:11Main PCA to PrintMech Blue 2 cable does not seem to be connected.
Designjet Z6100 error 21:03Service Station electrical current limit
Designjet Z6100 error 21:13Service Station jam.
Designjet Z6100 error 23:10Air Pressurization System failure; unable to pressurize or depressurize tubes.
Designjet Z6100 error 24:03Ink Supply Tubes purge failure.
Designjet Z6100 error 24:10A broken bag has been detected in one of the ink Cartridges.
Designjet Z6100 error 24:11PrintMech to ISS Top cable does not seem to be connected.
Designjet Z6100 error 24.1:11ISS Top to ISS Bottom cable does not seem to be connected.
Designjet Z6100 error 26.0:01Bad contact detected in ISS slot 0 floater.
Designjet Z6100 error 26.1:01Bad contact detected in ISS slot 1 floater.
Designjet Z6100 error 26.2:01Bad contact detected in ISS slot 2 floater.
Designjet Z6100 error 26.3:01Bad contact detected in ISS slot 3 floater.
Designjet Z6100 error 26.4:01Bad contact detected in ISS slot 4 floater.
Designjet Z6100 error 26.5:01Bad contact detected in ISS slot 5 floater.
Designjet Z6100 error 26.6:01Bad contact detected in ISS slot 6 floater.
Designjet Z6100 error 26.7:01Bad contact detected in ISS slot 7 floater.
Designjet Z6100 error 27.1:01Calibration failed due to poor performance of the Magenta / Yellow Printhead in slot 1.
Designjet Z6100 error 27.2:01Calibration failed due to poor performance of the Magenta / Yellow Printhead in slot 2.
Designjet Z6100 error 27.3:01Calibration failed due to poor performance of the Light Cyan / Light Magenta Printhead slot 3.
Designjet Z6100 error 27.4:01Calibration failed due to poor performance of the Light Cyan / Light Magenta Printhead in slot 4.
Designjet Z6100 error 27.5:01Calibration failed due to poor performance of the Photo Black / Light Gray Printhead in slot 5.
Designjet Z6100 error 27.6:01Calibration failed due to poor performance of the Photo Black / Light Gray Printhead in slot 6.
Designjet Z6100 error 27.7:01Calibration failed due to poor performance of the Matte Black / Red Printhead in slot 7.
Designjet Z6100 error 27.8:01Calibration failed due to poor performance of the Matte Black / Red Printhead in slot 8.
Designjet Z6100 error 28.1:01Magenta / Yellow Printhead in slot 1 is deteriorating.
Designjet Z6100 error 28.2:01Magenta / Yellow Printhead in slot 2 is deteriorating.
Designjet Z6100 error 28.3:01Light Cyan / Light Magenta Printhead in slot 3 is deteriorating.
Designjet Z6100 error 28.4:01Light Cyan / Light Magenta Printhead in slot 4 is deteriorating.
Designjet Z6100 error 28.5:01Photo Black / Light Gray Printhead in slot 5 is deteriorating.
Designjet Z6100 error 28.6:01Photo Black / Light Gray Printhead in slot 6 is deteriorating.
Designjet Z6100 error 28.7:01Matte Black / Red Printhead in slot 7 is deteriorating
Designjet Z6100 error 28.8:01Matte Black / Red Printhead in slot 8 is deteriorating
Designjet Z6100 error 28.1:02Magenta / Yellow Printhead in slot 1 nearing the end of it's useful life.
Designjet Z6100 error 28.2:02Magenta / Yelow Printhead in slot 2 nearing the end of it's useful life.
Designjet Z6100 error 28.3:02Light Cyan / Light Magenta Printehad in slot 3 nearing the end of it's useful life.
Designjet Z6100 error 28.4:02Light Cyan / Light Magenta Printehad in slot 4 nearing the end of it's useful life.
Designjet Z6100 error 28.5:02Phot Black / Light Gray Printhead in slot 5 nearing the end of it's useful life.
Designjet Z6100 error 28.6:02Photo Black / Light Gray Printhead in slot 6 nearing the end of it's useful life.
Designjet Z6100 error 28.7:02Matte Black / Red Printhead in slot 7 nearing the end of it's useful life.
Designjet Z6100 error 28.8:02Matte Black / Red Printhead in slot 8 nearin the end of it's useful life.
Designjet Z6100 error 29:00Maintenance Cartridge almost full.
Designjet Z6100 error 29:01Maintenance Catridge not inserted correctly.
Designjet Z6100 error 29:02Ink Absorber almost full.
Designjet Z6100 error 32:01Take-up Reel (TUR) communication failure.
Designjet Z6100 error 32:01.1Take-up Reel (TUR) early paper jam.
Designjet Z6100 error 32:01.2Take-up Reel (TUR) paper jam.
Designjet Z6100 error 32:01.9Take-up Reel (TUR) disabled because paper was removed unexpectedly.
Designjet Z6100 error 32:02Take-up Reel (TUR) not detected or disconnected while printer was off.
Designjet Z6100 error 36.0:01Duplexer communication error.
Designjet Z6100 error 36.01:01Duplexer paper skew error.
Designjet Z6100 error 36.02:01Duplexer paper incorrect lateral edge position.
Designjet Z6100 error 36.03:01Duplexer unable to detect paper.
Designjet Z6100 error 36.1:01Duplexer not ready for printing.
Designjet Z6100 error 36.2:01Duplexer internal error.
Designjet Z6100 error 41:03Paper motor electrical curent limit.
Designjet Z6100 error 42:03Scan-Axis motor electrical current limit.
Designjet Z6100 error 42:10Electrical fault in carriage motor.
Possibilities:
— The error points to the scan axis motor. What is probably happening, is the printer is sensing too much resistance. Maybe because of less oil on the sliders or after it engages the cutter. It may be that the cutter is dragging and not running properly. Perform a manual form feed and cut through the paper menu and see what happens. If that causes a problem, then start by checking to see if the cutter is seating properly. It is probably cheaper to replace the cutter first, before trying to replace the scan axis motor.
— Look if the servicestation set wright in the platen.
— The error code is with misplacement of carriage stopper on the right side of plotter. Refix the carriage stopper issue will get resolved. If not check with the latest firmware.
— The scan axis motor is faulty and needs to be replaced.
— Your problem can be a dirty encoder sensor in the carriage or the strip is damaged in the service station zone. Clean the encoder strip if you have not already. The problem with the cleaning cartridge detection came from is the line sensor. Can be dirty or damaged—check the bottom of the carriage.
Designjet Z6100 error 43:01Vacuum Fan spinning at wrong speed.
Designjet Z6100 error 43:10Vacuum Fan failure.
Designjet Z6100 error 43.1:10Vacuum Driver PCA communication or hardware failure.
Designjet Z6100 error 43:11Vacuum Fan PCA cable does not seem to be connected.
Designjet Z6100 error 44.1:10Left Aerosol Fan stopped.
Designjet Z6100 error 44.2:10Right Aerosol Fan stopped or spinning at lower speed.
Designjet Z6100 error 44.4:10Right Aerosol Fan Filter blocked.
Designjet Z6100 error 45:03Rewinder servo shutdown.
Designjet Z6100 error 46:03Primer servo shutdown.
Designjet Z6100 error 46:13Primer test distance failed.
Designjet Z6100 error 50:03OMAS fatal error or disconnected.
Designjet Z6100 error 50.1:10OMAS Module communication failure.
Designjet Z6100 error 50:14Firmware version mismatch between the OMAS Controller Card and Hard Disk Drive.
Designjet Z6100 error 50.2:10OMAS Controller Card communication failure.
Designjet Z6100 error 50.3:11Main PCA to OMAS Controller cable does not seem to be connected.
Designjet Z6100 error 51:10Error detected in the Window Position Sensor.
Designjet Z6100 error 51.1:10Error detected in the Maintenance Cartridge Door Sensor (Service Station Door Sensor).
Designjet Z6100 error 52:10Drop Detector switch On/Off failure.
Designjet Z6100 error 53:10Media Sensor error.
Designjet Z6100 error 53.1:11Media Sensor cable does not seem to be connected.
Designjet Z6100 error 54:10Media Level Sensor error.
Designjet Z6100 error 55:10Line Sensor communication failure.
Designjet Z6100 error 56:01Incorrect readings from paper encoder.
Designjet Z6100 error 56:10Paper Encoder calibration failed.
Designjet Z6100 error 58:01Embedded PhotoSpectrometer (ESP) shutter error.
Designjet Z6100 error 58:10Embedded PhotoSpectrometer (ESP) failure.
Designjet Z6100 error 58.1:10Embedded PhotoSpectrometer (ESP) Shutter Actuator failure.
Designjet Z6100 error 58.2:10Embedded PhotoSpectrometer (ESP) Shutter Deactivator failure.
Designjet Z6100 error 59.1:09Two electrical parts have been replaced at the same time.
Designjet Z6100 error 59.2:00An unsupported or reused part has been installed.
Designjet Z6100 error 60.1:11Initialization error.
Designjet Z6100 error 60.2:17Initialization error.
Designjet Z6100 error 61:01The file format is incorrect and the printer cannot process the job.
Designjet Z6100 error 61:04.1The PostScript fonts are missing.
Designjet Z6100 error 61:04.2PostScript unknown Paper ID.
Designjet Z6100 error 61:08The paper type specified in the file is incorrect and the printer cannot process the job.
Designjet Z6100 error 61:08.1The file cannot be printed because it is password-protected.
Designjet Z6100 error 61:08.2The file contains format errors or incorrect settings and the printer cannot process the job.
Designjet Z6100 error 61:10A slow computer processing complex files can pause for longer than the default printer timeout, which can be interperted by the printer as an End Of Job, in which case some elements of the job may be lost.
Designjet Z6100 error 64.1:01The printer does not recognize the USB Hard Disk Drive accessory.
Designjet Z6100 error 71:03Out of memory failure.
Designjet Z6100 error 71:08Insufficient display list.
Designjet Z6100 error 74:01Error uploading firmware update file.
Designjet Z6100 error 75.21:10Total printer ink consumption reached upper limit.
Designjet Z6100 error 76:03Hard Disk Drive out of Space.
Designjet Z6100 error 77:04Embedded Web Server internal software error.
Designjet Z6100 error 78.1:04Media Settings area missing in media settings file.
Designjet Z6100 error 79:03Generic firmware error.
Designjet Z6100 error 79:04Generic firmware error.
Designjet Z6100 error 79.2:04Operating-system signal error.
Designjet Z6100 error 81:01Paper servo shutdown; possible paper jam.
Designjet Z6100 error 85:03Problem finding the Drive Roller zero.
Designjet Z6100 error 86:01Carriage servo shutdown; possible paper jam.
Analytics: Can be a bad the carriage belt, than replace it.
If no problem can be found proceed the Service Tests (Diagnostics): Scan Axis Test.
Designjet Z6100 error 86:11Scan-Axis length requires too much force or energy.
Designjet Z6100 error 87:01Problem with the Scan Axis encoder sensor readings.
Designjet Z6100 error 87:10Problem with the Carriage Encoder Sensor readings.
Designjet Z6100 error 94:01The paper is not suitable for colour calibration, being too dark (low L), or too coloured (a or b above thresholds), or transparent.
Designjet Z6100 error 94:02Colour calibration error, some of the consistency checks on the Embedded SpectroPhotometer (ESP) measurements failed, which could have several causes.
Designjet Z6100 error 94:10Embedded SpectroPhotometer (ESP) contaminated by aerosol.

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