HP Wide-Format Printer Troubleshooting
HP DesignJet T850/T950 Error 0042-0060 – Carriage Motor error
Carriage Motor error
Applicable models
T850T950
What error 0042-0060 means
Error 0042-0060 on HP DesignJet T850/T950 indicates Carriage Motor error. There may be a paper or carriage jam. Check and clear the paper path if necessary and. The source places this code in the Numerical error codes area.
Start here
What you can check first
- Check and clear the paper path if necessary and restart the printer.
When to call for service
If the error comes back
If error 0042-0060 returns after the documented customer-level steps, contact LCR with the exact code and printer model so the next service step can be evaluated.
When you contact LCR, include the exact error code, printer model, what happened immediately before the error, and whether it returns after a restart.