HP Wide-Format Printer Troubleshooting
HP PageWide XL / DesignJet XL 3600 Error 0090-0001-0097 – System manager – A process being babysitted died
System manager – A process being babysitted died
Applicable models
DesignJet XL 3600PageWide XL 39003920395040004100420042504700500051005200 +4 more
What error 0090-0001-0097 means
For HP PageWide XL / DesignJet XL 3600, error 0090-0001-0097 is associated with this condition: System manager – A process being babysitted died. The source places this code in the Firmware area.
Start here
What you can check first
- The supplied source does not document a customer-level corrective procedure for this exact code.
- Record error 0090-0001-0097 and the printer model before changing settings or replacing parts.
- If the printer remains in an error state, use the LCR service request so the exact code is included with the request.
When to call for service
If the error comes back
The supplied source does not provide a customer-level repair procedure for error 0090-0001-0097. If the printer remains in an error state, LCR recommends requesting service and including the exact code and model with the request.
When you contact LCR, include the exact error code, printer model, what happened immediately before the error, and whether it returns after a restart.