HP Wide-Format Printer Troubleshooting
HP DesignJet T850/T950 Error 0042-0161 – Carriage Motor error
Carriage Motor error
Applicable models
T850T950
What error 0042-0161 means
Error 0042-0161 on HP DesignJet T850/T950 indicates Carriage Motor error. The source places this code in the Numerical error codes area.
Start here
What you can check first
- Restart the printer.
When to call for service
If the error comes back
If error 0042-0161 remains after the customer-level checks above, the supplied source directs the user to service or support. Send LCR the exact code and printer model so the service request can be triaged with the error information attached.
When you contact LCR, include the exact error code, printer model, what happened immediately before the error, and whether it returns after a restart.