Designjet 800 Error Codes

  • 01:10 error – Electronics module failure
  • 01:11 error – Electronics module fan failure
  • 01:12 error – EEROM not configured correctly
  • 01:13 error – Electronics module failure
  • 02:10 error – Carriage failure
  • 02:13 error – carriage failure
  • 03:10 error – Power supply failure
  • 04:11 error – LAN card not detected
  • 05:09 error – Formatter or HP GL/2 card not detected
  • 05:10 error – Formatter not detected
  • 05:11 error – Formatter not detected
  • 06:03 error – Formatter hard drive not functioning
  • 08:11 error – Front panel not detected
  • 11:11 error – Trailing cable defective
  • 11:13 error – Printhead voltage: Possible trailing cable or carriage defective
  • 12:11 error – Attempt to resolve by cleaning printheads or possible defective carriage
  • 21:10 error – Service station failure
  • 21:11 error – Attempt to resolve by firmware upgrade or possible defective s/stn
  • 22:10 error – Ensure all inks are genuine HP or possible Ink supply station failure
  • 41:10 error – Paper axis (X-Axis) motor failure
  • 41:13 error – Paper axis motor encoder failure
  • 42:10 error – Scan axis (Y-Axis) motor failure
  • 43:10 error – Vacuum fan failure
  • 43:11 error – Vacuum fan not detected
  • 56:10 error – Drive roller encoder sensor failure
  • 56:13 error – Drive roller encoder sensor failure
  • 61:04 error – Firmware error, attempt to resolve by firmware upgrade
  • 61:05 error – Communication problem, try new driver & different connection method
  • 62:03 error – Parallel port communication error, call us to discuss
  • 63:03 error – LAN card communication error, attempt firmware upgrade
  • 64:03 error – USB port communication error, attempt firmware upgrade
  • 64:04 error – USB port communication error, attempt firmware upgrade
  • 65:03 error – Communication error, attempt firmware upgrade / driver upgrade
  • 71:04 error – Formatter issue, attempt firmware upgrade
  • 71:06 error – Out of memory, request quote for memory upgrade
  • 72:04 error – Scan axis firmware error, attempt firmware upgrade
  • 73:04 error – Servo error, Possible new electronics module
  • 79:04 error – Firmware error, attempt firmware upgrade
  • 81:01 error – Paper axis shutdown, possible defective encoder disk
  • 81:11 error – Paper axis shutdown, possible defective encoder disk
  • 85:10 error – Paper axis encoder error, possible defectice encoder/sensor
  • 86:01 error – Carriage axis shutdown
  • 86:11 error – Carriage axis shutdown
  • 86:13 error – Carriage axis shutdown, attempt firmware upgrade
  • 87:13 error – Possible defective carriage assembly
  • 93:10 error – Ink system failure, check inks are ok & genuine HP, possible tubes assy
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