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Error Code Support 4000

DesignJet 4000 Error Codes

DesignJet 4000 Error Codes
01.0:03  – Error Impact 12C Channel
01.0:10 – Problem With The Gamut PCI PCA
01.1:10  – Problem Wuth The PrintMech PCA
01.2:10  – ISS PCA Faulty – Humidity Sensor Out Of Scale Or NVM Backup Failure
02:10  – Encoder Seems To Be Wrong
02.1:10  – Problem With The Carriage PCA
03:10  – Problem With The Power Supply Unit
05.1:10 – CPU Fan Is Stoppede Or Burnt
05.3:10  – Main Memory Size Failure
06:03  – NVM File Has Bad CRC
06:10  –  Main NVM Failure – Not Detected, Read/Write Failed Or Readback Error
07:10  – Aerosol Fan Drive Burnt
08:10  – Problem With Front Panel
11:10  – Trailing Cable Does Not Seem To Be Detected
13.n:10  – Problem Starting Acumen Supplies
21:03  – Service Station Servo Shutdown
21:12 – Fail Moving Service Station
23:10  – Problem With The APS
24:03  – Ink Setup faiure(Ink Supply Tubes Purge Failed)
24:10  – Broken Bag Detected in Ink Cartridge
26.0:01 – Bad Contact Detected In ISS Slot – 0 Floater
26.1:01 – Bad Contact Detected In ISS Slot 1 Floater
26.2:01 – Bad Contact Detected In ISS Slot 2 Floater
26.3:01 – Bad Contact Detected In ISS Slot 3 Floater
26.n:10 – Order Of Ink Supplies Incorrect
26:14  – A Wrong Ink Cartridge Has Been Detected
27:03 – An Error Has Occurred In Printhead Detection
27:14 – A Wrong Printhead Has Been Detected
29.0:01 – Printhead Cleaner Not Inserted Correctly In Slot 1
29.1:01 – Printhead Cleaner Not Inserted Correctly In Slot 2
29.2:01 – Printhead Cleaner Not Inserted Correctly In Slot 3
29.3:01 – Printhead Cleaner Not Inserted Correctly In Slot 4
29.4:01 – Printhead Cleaner Not Inserted Correctly In Slot 5
29.5:01 – Printhead Cleaner Not Inserted Correctly In Slot 6
29.6:01 – Printhead Cleaner Not Inserted Correctly In Slot 7
29.7:01 – Printhead Cleaner Not Inserted Correctly In Slot 8
41:03 – Electrical Current Limit In Media-Axis Motor
41:10 – Electrical Fault In Media-Axis Motor
42:03 – Elecrtical Current Limit In Scan-Axis Motor
42:10 – Electrical Fault In Scan-Axis Motor
43:10 –  Vacuum Fan Has Stoped Functioning
44:10 – Problem With The Aerosol Fan
44:11 – Aerosol Fan Not Connected
51:10 –  Window Sensor Failure
51.1:10 – PHC Access Door Sensor Failure
52:10 – Drop Detector Switch On/Off Failure
53:10 – Media Sensor Failure
54:10 – Media Lever Sensor failure
55:10 – Problem With The Line Sensor
56:03 – Analog Encoder Calibration Failed
56:10 – Analog Encoder Calibration Failed
61:01 – The File Format Is Incorrect And The Printer Cannot Process The Job
61:04.1 – The Postscript Fonts Are Missing. Upgrade The Firmware
61:08.1 – The File Cannot Be Printed Because It Is Password Protected. Request a repair estimate
63:04  – Input/Output Problem Through The Network Card
64:04 –  Input/Output Problem Through The USB Port
65:04 – Input/Output Problem Through An Unknown Port
66:08 – Cannot Print File On Current Paper Type. The Paper Type Has Changed Since The File Was Sent
67:04 – Input/Output Problem Through a Fireware Port
68:03 – Non-critical permanent data was lost. This does not prevent the printer working, only that internal life counters will not be recorded untill the printer is restarted
71:03 – Out of memory failure
71:04 – Out of memory failure
71:19 – Defult serial Number found in the main and back uo NVM. It seems that both the Ink Supply and Hard Disk Drive have been replaced together
72:04 – Generic Firmware error
73:03 – Servo error
74:00 – Failed getting part number/serial number
74:01 – Error uploading firmware
74:04 – Old vacuum fan detected – upgrade the firmware
76:03 – Out of disk space – data was lost
77:04 – Embedded web server internal software error
79:03 – Generic firmware error
79:04 – Generic firmware error
79.1:04 – CDS server lost connection with client
81:01 – Paper servo shutdown
81:03 –  It was impossible to correctly stop the servo before setting the encoder position
81:10  – Fail starting paper motor
85:03 – Problem finding the drive roller zero
86:01 –  Carriage servo shutdown
86:03 –  Scan-axis lenght test failure
86:10 –  Initialising scan-axis motor failure
86:11 –  Scan-axis length too short
91:10 –  Repeated printhead issue
93:11 –  Unable to pressurise the IDS
98:02 –  Switching to lower performance due to printhead quality