Designjet 500 Error Codes

Designjet 500 – 01:10 error Electronics module failure
Designjet 500 – 01:11 error Electronics module fan failure
Designjet 500 – 01:12 error EEROM not configured correctly
Designjet 500 – 01:13 error Electronics module failure
Designjet 500 – 02:10 error Carriage failure
Designjet 500 – 02:13 error carriage failure
Designjet 500 – 03:10 error Power supply failuer
Designjet 500 – 04:11 error LAN card not detected
Designjet 500 – 05:09 error Formatter or HP GL/2 card not detected
Designjet 500 – 05:10 error Formatter not detected
Designjet 500 – 05:11 error Formatter not detected
Designjet 500 – 06:03 error Formatter hard drive not functioning
Designjet 500 – 08:11 error Front panel not detected
Designjet 500 – 11:11 error Trailing cable defective
Designjet 500 – 11:13 error Printhead voltage: Possible trailing cable or carriage defective
Designjet 500 – 12:11 error Attempt to resolve by cleaning printheads or possible defective carriage
Designjet 500 – 21:10 error Service station failure
Designjet 500 – 21:11 error Attempt to resolve by firmware upgrade or possible defective s/stn
Designjet 500 – 22:10 error Ensure all inks are genuine HP or possible Ink supply station failure
Designjet 500 – 41:10 error Paper axis (X-Axis) motor failure
Designjet 500 – 41:13 error Paper axis motor encoder failure
Designjet 500 – 42:10 error Scan axis (Y-Axis) motor failure
Designjet 500 – 43:10 error Vacuum fan failure
Designjet 500 – 43:11 error Vacuum fan not detected
Designjet 500 – 56:10 error Drive roller encoder sensor failure
Designjet 500 – 56:13 error Drive roller encoder sensor failure
Designjet 500 – 61:04 error Firmware error, attempt to resolve by firmware upgrade
Designjet 500 – 61:05 error Communication problem, try new driver & different connection method
Designjet 500 – 62:03 error Parallel port communication error, call us to discuss
Designjet 500 – 63:03 error LAN card communication error, attempt firmware upgrade
Designjet 500 – 64:03 error USB port communication error, attempt firmware upgrade
Designjet 500 – 64:04 error USB port communication error, attempt firmware upgrade
Designjet 500 – 65:03 error Communication error, attempt firmware upgrade / driver upgrade
Designjet 500 – 71:04 error Formatter issue, attempt firmware upgrade
Designjet 500 – 71:06 error Out of memory, request quote for memory upgrade
Designjet 500 – 72:04 error Scan axis firmware error, attempt firmware upgrade
Designjet 500 – 73:04 error Servo error, Possible new electronics module
Designjet 500 – 79:04 error Firmware error, attempt firmware upgrade
Designjet 500 – 81:01 error Paper axis shutdown, possible defective encoder disk
Designjet 500 – 81:11 error Paper axis shutdown, possible defective encoder disk
Designjet 500 – 85:10 error Paper axis encoder error, possible defectice encoder/sensor
Designjet 500 – 86:01 error Carriage axis shutdown
Designjet 500 – 86:11 error Carriage axis shutdown
Designjet 500 – 86:13 error Carriage axis shutdown, attempt firmware upgrade
Designjet 500 – 87:13 error Possible defective carriage assembly
Designjet 500 – 93:10 error Ink system failure, check inks are ok & genuine HP, possible tubes assy